- Report: #625759
Complaint Review: Cardservice International - First Data - Houston Texas
Reported By:
Beverly -
Phoenix, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cardservice International - First Data
5251 Westheimer Road Houston, 77056 Texas, United States of America
Phone:
Web:
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Cardservice International - First Data First Data Charges fees - Takes unauthorized monies out of account- No Reason for Fees given - Uses Collection Agency Houston, Texas
Below is one of many letters I sent them, certified and signed for:
Now their collection company is harassing me and will not send me an explanation of the 123.00 they say I now owe.
They took 100.00 out to close the account, was with them over 5 years- no time limit involved- just charges everyone $100.00 to close an account--just takes money from my business account. - I will never get that back--claim is was in my contract!
'January 18, 2010
Cardservice International
5251 Westheimer Road
Sixth Floor
Houston, TX 77056-5404
Re: CLOSED Account No. 267924156883
Dear Sir/Madam
Enclosed is a copy of a collection letter from your establishment a copy of a fax closing my account (Dated 3/09/2009) and copies of older bank statements showing your infamous $8.00 deduction.
You have been taking $8.00 out of my account for over 10 months now. I have enclosed 4 months of my business bank account records showing the $8.00 mysterious charge coming out; I can produce one for each month up until December 2009.
In January 2010, I closed that bank account for the sole purpose of stopping you from taking out this bogus charge. No one at your establishment knows what it is for. I have called your accounting department every month for the last 10 months.
I receive reimbursement checks for the $8.00 charge but your staff tells me that they do not know what the $8.00 charge is for nor do they know how to stop it from being deducted from my account.
I see now you are complaining about a payment not make, one that is not owed, and charging me a $25.00 fee for a closed account and still charging me $8.00 for a service that I am not getting.
Do you know what you are doing? Do you know what this charge is for? I do not have an account with you. Will I have to sue you to get this matter closed?'
Now their collection company is harassing me and will not send me an explanation of the 123.00 they say I now owe.
They took 100.00 out to close the account, was with them over 5 years- no time limit involved- just charges everyone $100.00 to close an account--just takes money from my business account. - I will never get that back--claim is was in my contract!
'January 18, 2010
Cardservice International
5251 Westheimer Road
Sixth Floor
Houston, TX 77056-5404
Re: CLOSED Account No. 267924156883
Dear Sir/Madam
Enclosed is a copy of a collection letter from your establishment a copy of a fax closing my account (Dated 3/09/2009) and copies of older bank statements showing your infamous $8.00 deduction.
You have been taking $8.00 out of my account for over 10 months now. I have enclosed 4 months of my business bank account records showing the $8.00 mysterious charge coming out; I can produce one for each month up until December 2009.
In January 2010, I closed that bank account for the sole purpose of stopping you from taking out this bogus charge. No one at your establishment knows what it is for. I have called your accounting department every month for the last 10 months.
I receive reimbursement checks for the $8.00 charge but your staff tells me that they do not know what the $8.00 charge is for nor do they know how to stop it from being deducted from my account.
I see now you are complaining about a payment not make, one that is not owed, and charging me a $25.00 fee for a closed account and still charging me $8.00 for a service that I am not getting.
Do you know what you are doing? Do you know what this charge is for? I do not have an account with you. Will I have to sue you to get this matter closed?'
1 Updates & Rebuttals
Beverly
Phoenix,Arizona,
United States of America
Take off account No.
#2Author of original report
Thu, July 22, 2010
Below is one of many letters I sent them, certified and signed for: Now
their collection company is harassing me and will not send me an
explanation of the 123.00 they say I now owe. They took 100.00 out to
close the account, was with them over 5 years- no time limit involved-
just charges everyone $100.00 to close an account--just takes money from
my business account. - I will never get that back--claim is was in my
contract! '
January 18, 2010
Cardservice International
5251 Westheimer Road Sixth Floor
Houston, TX
77056-5404
Re: CLOSED Account On 03/09/2009
Dear Sir/Madam
Enclosed is a copy of a collection letter from your establishment a
copy of a fax closing my account (Dated 3/09/2009) and copies of older
bank statements showing your infamous $8.00 deduction.
You have been
taking $8.00 out of my account for over 10 months now. I have enclosed
4 months of my business bank account records showing the $8.00
mysterious charge coming out; I can produce one for each month up until
December 2009.
In January 2010, I closed that bank account for the
sole purpose of stopping you from taking out this bogus charge. No one
at your establishment knows what it is for.
I have called your
accounting department every month for the last 10 months. I receive
reimbursement checks for the $8.00 charge but your staff tells me that
they do not know what the $8.00 charge is for nor do they know how to
stop it from being deducted from my account.
I see now you are
complaining about a payment not make, one that is not owed, and charging
me a $25.00 fee for a closed account and still charging me $8.00 for a
service that I am not getting.
Do you know what you are doing? Do you
know what this charge is for? I do not have an account with you. Will I
have to sue you to get this matter closed?'
