- Report: #314769
Complaint Review: Care Credit - GE Money Bank - EL Paso Texas
-
Author Confirmed
Why?
Care Credit - GE Money Bank
P.O.Box 9811271127 EL Paso, 79998-1127 Texas, U.S.A.
Phone:
866-893-7864
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Care CreditCare Credit - GE Money Bank Care Credit Will Not give me credit for Money I paid on my Bill with reciepts I have provided 4 TIMES EL Paso Texas
I got a care credit account for dental work in Febuary of 2007. I Pay $1500.00 a month due to only 18 monthes interest free. But I send the payments in money orders, 3 of them $500.00 each which is the highest limit in NY State and I send them all at the same time in the same envelope.
In Sept of 2007 I sent my 3 money orders of $500.00 each and was only credited for 2 of them. I have since then sent a copy of the reciept 4 times I have mailed it, I have faxed it and have called them 12 to 13 times which takes at least an hour on the phone. And to no avail.
Every Person I have spoke to tells me the same thing, I have no answers for you and can you send a copy of the reciept to us? Are they kidding me??
How many time do I have to send this reciept do they have a secretary? Or maybe anyone there with a brain???
I got to speak with a supervisor who was rude and of no help. And now in March of 2008 im still getting the run around I want my $500.00 credit its certainly not chump change.
I work for my money and am trying to make ends meet all I want is Care Credit to give me the credit for money I have paid them and have Proof for. Im tired of lame brains who dont do there job and just keep passing the buck, Help! Please
If any one else has had this problem please contact the Attorney Generals Office. Thank You
P.S I also had to trace 3 money Orders for them at a cost of $45.00
Lenore c
North Tonawanda, New York
U.S.A.
In Sept of 2007 I sent my 3 money orders of $500.00 each and was only credited for 2 of them. I have since then sent a copy of the reciept 4 times I have mailed it, I have faxed it and have called them 12 to 13 times which takes at least an hour on the phone. And to no avail.
Every Person I have spoke to tells me the same thing, I have no answers for you and can you send a copy of the reciept to us? Are they kidding me??
How many time do I have to send this reciept do they have a secretary? Or maybe anyone there with a brain???
I got to speak with a supervisor who was rude and of no help. And now in March of 2008 im still getting the run around I want my $500.00 credit its certainly not chump change.
I work for my money and am trying to make ends meet all I want is Care Credit to give me the credit for money I have paid them and have Proof for. Im tired of lame brains who dont do there job and just keep passing the buck, Help! Please
If any one else has had this problem please contact the Attorney Generals Office. Thank You
P.S I also had to trace 3 money Orders for them at a cost of $45.00
Lenore c
North Tonawanda, New York
U.S.A.
3 Updates & Rebuttals
Laurie
Haslet,Texas,
U.S.A.
Ge Money Bank Violates Fair Credit Billing Act
#2Consumer Suggestion
Wed, October 01, 2008
FTC fair credit billing act http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre16.shtm File a formal complaint with the Federal Trade Commission so they can go after them
Ruth
Kyle,Texas,
U.S.A.
I use GEMB/Care Credit
#3Consumer Comment
Mon, August 18, 2008
I have had no problems making my payments or getting my payments credited right away. What I suggest you should have done to avoid this is use your financial institutions online bill pay. This way you are covered in case anything like this happens. You can trace your payment and if it was withdrawn from your account, you have a record of it on there. I'm glad in the end it got resolved. Good luck!
Lenore c
North Tonawanda,New York,
U.S.A.
The end result of my horrible experience with the GE Money Bank
#4Author of original report
Tue, July 01, 2008
It is Now June 30th of 2008 today I FINALLY got a statement in the mail that acknowledges My $500.00 payment , It was a Sept of 2007 Payment they would not acknowledge, they now have it marked down as an April of 2007 payment cause they have absolutly have no clue as to whats going on in there Poorly run business, But I will tell you this ...I went threw hell getting this matter resolved. But It was certainlya big challenge.I actullay put together a 17 page pamplet of all my proof. and mailed to the following: Attorney General in New York, Attorney General in Texas(where this company is located), Senator Gearge Maziarz of NY, Senator Chuck Schumer and would like to also Thank all of them for there help and great interest to help. A special thanks to the Senators, Senator George Maziarz called me personally to talk to me about this which I greatly appreciated. Senator Chuck Schumer's was also very prompt, Thanks for all yuor help. To anyone who is having my type of issue dont quit if a company is ripping you off Like the GE Money Bank tried to do to me. I truley think they were hoping they exahausted me so I would go away, but it only made me more determined not to let them get away with what they did to me, So please dont let them get away with this type of business it a crime.Call your Attorney General and call everyone, and I mean everyone get all your proof together and mail it to everyone including your state and federal Senators of your state and they should help you. GE Money Bank needs to be charged with something and should most certainly have a class action law suit put against them. Thanks Lenore
