Complaint Review: care.com - Internet

IF YOU LOVE YOUR CHILDREN AND CARE ABOUT THEIR SAFETY AND YOUR OWN PEACE OF MIND, DO NOT USE CARE.COM.

In our opinion and based on our experience care.com is a VERY DANGEROUS place to find a care giver for your child. We would very strongly suggest that avoid them at all cost if you care about the safety and well being of your children. A family that we know hired a care giver through this company for their toddler. After hiring they found the person was a convicted pedophile. Does anything more need to be said? We have had four nannies from care.com. #1 was a 21 year old closet alcoholic. #2 stole from us. #3 addmitied to striking our 2.5 year old child while we were at work and we found she was an illegal alien. #4 completely misrepresented her availabilty and used her boyfriend as a reference claimng he was the husband in a family with four children for whom she had been a nanny.

He finally contacted us out of guilt to admit to the lie. We have spoken to many, many people who have had similar experiences as well as over billing issues. Be aware that anyone can post theiir profile on care.com - ANYONE. Any company can create their own positive reviews and post them through the help of others including employees. Any company can create a professional looking web site. In the terms and conditions below they admit to only collecting a cell phone number and email address nothing more. We were very thorough in our interviews and in contacting references.

They hold themselves responsible for nothing as is evident in the terms and conditions content below taken from their website. AVOID THEM IF YOU LOVE YOUR CHILDREN AND WANT PEACE OF MIND THAT YOUR CHILDREN ARE SAFE. THAT TRULY SHOULD BE THE DECIDING FACTOR. THERE SIMPLY IS NO GRAY AREA. Here is a portion of the content that relates to their user conditions. No legitimate company would go to such an extreme to cover their own liability. On the contrary, they would provide a degree of quality, confidence and peace of mind. Such is the character and actions of a trusted brand. This brand should not be trusted.

"Care Seeker and Care Provider content is primarily user generated, and we do not control or vet user generated content for accuracy as a general matter. Care.com does not assume any responsibility for the accuracy or reliability of any information provided by Care Providers or Care Seekers on or off this Site. We may offer certain Registered Users the opportunity to verify certain information such as their email address or cell phone number. If we indicate that a Registered User has verified certain information, it means that the user has complied with the process we have established for verifying such information. However, we do not guarantee, nor do we represent or warrant as to, the accuracy of such information.

Care.com is not responsible for the conduct, whether online or offline, of any Care Seeker, Care Provider or other user of the Site or Services, including without limitation the conduct of PIAP. Moreover, Care.com does not assume and expressly disclaims any liability that may result from the use of information provided on our Site.

Any screening of a Care Seeker or Care Provider and his, her or its information by Care.com is limited and should not be taken as complete, accurate, up-to-date or conclusive of the individual's or entity's suitability as an employer or care provider.

To the maximum extent permitted by law, care.com disclaims any liability whatsoever for any misstatements and/or misrepresentations made by any users of the site. Users do hereby represent, understand and agree to hold care.com harmless for any misstatements and/or misrepresentations made by or on behalf of them on this site or in any other venue.Care Seeker and Care Provider content is primarily user generated, and we do not control or vet user generated content for accuracy as a general matter. Care.com does not assume any responsibility for the accuracy or reliability of any information provided by Care Providers or Care Seekers on or off this Site.

We may offer certain Registered Users the opportunity to verify certain information such as their email address or cell phone number. If we indicate that a Registered User has verified certain information, it means that the user has complied with the process we have established for verifying such information. However, we do not guarantee, nor do we represent or warrant as to, the accuracy of such information.

Care.com is not responsible for the conduct, whether online or offline, of any Care Seeker, Care Provider or other user of the Site or Services, including without limitation the conduct of PIAP. Moreover, Care.com does not assume and expressly disclaims any liability that may result from the use of information provided on our Site.

Any screening of a Care Seeker or Care Provider and his, her or its information by Care.com is limited and should not be taken as complete, accurate, up-to-date or conclusive of the individual's or entity's suitability as an employer or care provider.

To the maximum extent permitted by law, care.com disclaims any liability whatsoever for any misstatements and/or misrepresentations made by any users of the site. Users do hereby represent, understand and agree to hold care.com harmless for any misstatements and/or misrepresentations made by or on behalf of them on this site or in any other venue.