- Report: #426714
Complaint Review: Care.com - Internet
-
Author Confirmed
Why?
Care.com
www.care.com Internet, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Care.com is an unethical and fraudulent company Internet
I purchased their service for one month at a rate of $25. Not only did no service provider listed on the website respond to my inquiries about me purchasing the services they advertised, Care.com continued to charge $25 each month thereafter. They refused to refund any money and stop the withdrawals from my bank account. I notified my bank which opened an fraud investigation and also filed a police report. I got my money back. If you are a victim of this, please do the same.
I don't recommend their services, which have absolutely no value. Also, they literally steal your money.
Beechbum22
Friendsville, Tennessee
U.S.A.
I don't recommend their services, which have absolutely no value. Also, they literally steal your money.
Beechbum22
Friendsville, Tennessee
U.S.A.
1 Updates & Rebuttals
SSCleve
Wenham,Massachusetts,
United States of America
Auto-Renew Care.com
#2UPDATE Employee
Thu, February 04, 2010
I wanted to let you know that I saw your blog post and I'd love to see if I can help resolve the situation. We do have an auto-renew policy for the convenience of our members. But if you've already finished using Care.com to find a care provider, I am happy to help you resolve the situation. Please contact [email protected] and we will do our best to fix this quickly. Thanks for bringing this to our attention. And thank you, too, for using Care.com.
