- Report: #61667
Complaint Review: Carmax - Raleigh North Carolina
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Author Not Confirmed
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Carmax
Raleigh Nc Raleigh, 27615 North Carolina, U.S.A.
Phone:
919-783-9494
Web:
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Carmax ripoff. They only sell lemons. Raleigh North Carolina
We purchased our 1st car from carmax December 2002 - a new sports car. The car stayed in the shop until I was so sick of paying for a sports car and driving a cavaler that I raised HELL. They then told me the car could not be fixed.
I traded the car in for another car (I had to go 2,000.00 upside down becuse the yr changed)I was upset. The MANAGER of the locaton told us if we were so unhappy why buy another car from them (well I'll tell you why) I NEEDED SOMETHING TO DRIVE TO GET BACK & FORTH TO WORK. Some mananger - his name is Buddy (great guy).
OK back to the story...Then we traded. We got a Z28 Camero. That car haf been in the shop 9 times in 4 months. I have had it with carmax & there so called customer service. There are a few nice people there but they can only do what the are told @ this point I can't trade becouse I've had 2 cars bought on our credit in the last 6 months (not our fault) CARMAX JUST CANNOT SELL A QUALITY CAR.
Amy
Selma, North Carolina
U.S.A.
I traded the car in for another car (I had to go 2,000.00 upside down becuse the yr changed)I was upset. The MANAGER of the locaton told us if we were so unhappy why buy another car from them (well I'll tell you why) I NEEDED SOMETHING TO DRIVE TO GET BACK & FORTH TO WORK. Some mananger - his name is Buddy (great guy).
OK back to the story...Then we traded. We got a Z28 Camero. That car haf been in the shop 9 times in 4 months. I have had it with carmax & there so called customer service. There are a few nice people there but they can only do what the are told @ this point I can't trade becouse I've had 2 cars bought on our credit in the last 6 months (not our fault) CARMAX JUST CANNOT SELL A QUALITY CAR.
Amy
Selma, North Carolina
U.S.A.
3 Updates & Rebuttals
Shawangunk
SOCKSVILLE,Nebraska,
U.S.A.
someone is a few fries short of a happy meal ...
#2Consumer Suggestion
Tue, June 24, 2003
I see several problems with your posting here. First of all, you state that you bought "a new sports car" from CarMax in Raleigh. I used to live in Raleigh and I know that CarMax only sells USED cars. How then did you purchase a new one? Also, if reliability and dependability were what you were looking for, why did you buy a Camaro Z28? Even if you spent only 2 minutes researching the car, you'd know that is one of the worst cars out there (LEMON). Third of all, if Carmax is so horrible, why did you buy ANOTHER car from them? There are several dealerships all within walking distance of Carmax -- Fred Anderson Toyota, Hertz, Olde Raleigh Motors to name a few. Not to mention the 20+ Leith dealerships scattered throughout Raleigh. Your post makes it seem like you believe Carmax is the ONLY place on the face of the earth to buy a car. I hope you don't honestly think you bought "a new sports car" from a place that sells exclusively used cars. ROFL!!!
Shawangunk
SOCKSVILLE,Nebraska,
U.S.A.
someone is a few fries short of a happy meal ...
#3Consumer Suggestion
Tue, June 24, 2003
I see several problems with your posting here. First of all, you state that you bought "a new sports car" from CarMax in Raleigh. I used to live in Raleigh and I know that CarMax only sells USED cars. How then did you purchase a new one? Also, if reliability and dependability were what you were looking for, why did you buy a Camaro Z28? Even if you spent only 2 minutes researching the car, you'd know that is one of the worst cars out there (LEMON). Third of all, if Carmax is so horrible, why did you buy ANOTHER car from them? There are several dealerships all within walking distance of Carmax -- Fred Anderson Toyota, Hertz, Olde Raleigh Motors to name a few. Not to mention the 20+ Leith dealerships scattered throughout Raleigh. Your post makes it seem like you believe Carmax is the ONLY place on the face of the earth to buy a car. I hope you don't honestly think you bought "a new sports car" from a place that sells exclusively used cars. ROFL!!!
Shawangunk
SOCKSVILLE,Nebraska,
U.S.A.
someone is a few fries short of a happy meal ...
#4Consumer Suggestion
Tue, June 24, 2003
I see several problems with your posting here. First of all, you state that you bought "a new sports car" from CarMax in Raleigh. I used to live in Raleigh and I know that CarMax only sells USED cars. How then did you purchase a new one? Also, if reliability and dependability were what you were looking for, why did you buy a Camaro Z28? Even if you spent only 2 minutes researching the car, you'd know that is one of the worst cars out there (LEMON). Third of all, if Carmax is so horrible, why did you buy ANOTHER car from them? There are several dealerships all within walking distance of Carmax -- Fred Anderson Toyota, Hertz, Olde Raleigh Motors to name a few. Not to mention the 20+ Leith dealerships scattered throughout Raleigh. Your post makes it seem like you believe Carmax is the ONLY place on the face of the earth to buy a car. I hope you don't honestly think you bought "a new sports car" from a place that sells exclusively used cars. ROFL!!!
