- Report: #1340485
Complaint Review: carmonkeys.com - Internet
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Author Confirmed
Why?
carmonkeys.com
Internet, USA
Phone:
1-888-822-2839
Web:
http://www.carmonkeys.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
carmonkeys.com Bad Costumer Service, Lying About Shipping, Hold times over an hour. Internet
I ordered a transmission for my car from this company that has the 5 year warranty. My first complaint is it took two weeks to process the payment. I called and had to wait half an hour just to get someone. When they answered i was told it was shipped out a week prior and that it would be here the next day at the latest.
Then when i got the email that had shipping details, it had only been processed an hour after i got off the phone with customer service and not shipped yet. I then had to go and pick up the transmission an hour drive away or wait another week. Still got charged the shipping.
After having the item installed by a shop, they said the internal pump was bad. So now i am sitting on hold again, but am now just over an hour wait time. I need to get this transmission swapped for one that is good but this place wont pick up the phone. I would rate this less than a star and as a complete ripoff!
