Jim
Springfield,#2Consumer Comment
Sat, July 21, 2007
I am not sure but it sounds like you booked directly with Carnival, rather than using the services of a Travel Agent. A knowledgable Travel Agent would have explained to you the options of one cabin or two, and the costs for each. And, after making your booking, you would have received an itemized statement, so you would have known for sure what you had booked. When you received your tickets from Carnival, if you were all in one room, you would have received ONE set of tickets, with one cabin number printed on it. This should have alerted you that you only had one cabin. Next time, utilized the services of an experienced Travel Agent, and you won't have these confusions. A good travel agent charges no service fees, so there is no reason not to.