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  • Report:  #1252455

Complaint Review: carnival cruise lines - Nationwide

Reported By:
outraged - Virginia, USA
Submitted:
Updated:

carnival cruise lines
Nationwide, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

DO NOT be sucked in by Carnival's false advertising.  Their website shows activities, features, restaurants that are not on the boat you book.  They hide the fact that it is not on the boat that you book.  You have to click through screens and screens of marketing hype in order to locate the information.  When you get on the boat, you find out that the website is a scam and Carnival's "customer service" doesn't do a thing because they already have your money. 



1 Updates & Rebuttals

Michael

Tonawanda,
New York,
USA
Do your research

#2General Comment

Sat, September 05, 2015

You can find deck plans for every ship, for every cruiseline on their individual websites. Also need to read the fine print .It will state that these particular features may not be on this particular ship. I don't see anything here that is Carnival's fault. You even state in your report that the information is there, but you didn't do due diligence before spending your money. Sorry.

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