Found them online and I fell for it. Their estimate for my iphone was $230. Once they received it their offer dropped to $35. The phone was in perfect condition.
I immediately responded to their email witht the offfer asking for my phone to be returned. Their reply came 23 hours later asking me to call them, that these requests are not handled over email. So, I had already lost one day in their three day grace period to dispute the offer. Trying to talk to them on the phone is almost impossible. Many disconnected calls, unbelievably long hold times, and more disconnected calls.
when I was finally able to talk to somebody they told me that the gace period had expired and there was nothing they could do.
My loss...
J.D. Miles
Plano,#2General Comment
Thu, November 13, 2014
Hi, I'm a reporter with KTVT-TV CBS 11 and working on a news story about this issue...If you'd like to share your experience please contact me at [email protected] Thanks, J.D. Miles Reporter CBS 11 News