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  • Report:  #1188752

Complaint Review: Cash for Laptops - Internet

Reported By:
Sandill - Minot, North Dakota,
Submitted:
Updated:

Cash for Laptops
Internet, USA
Phone:
1-888-821-1143
Web:
cashforlaptops.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I sent my iphone 4s 16 gig to cashforlaptops.com I was late looking at my emails and realized today that they had sent me a message on the 10th and it was the 13th now. I called right away and had a lonnnggg wait time and then she sent me to the purchasing department where I sat for another 10 minutes or so. In the end he tried to tell me that my phone was already processed. I said I wanted $157 like it says on the site. He said that is showed scratches on the front and back and on the home buttom. I had an expensive Otter box on it since day one, there is no way there were scratches on it. He said sometimes dirt gets in there and then it rubs it and damages it under the Otterbox. I said I wanted it sent back and use it for my kids. He said it was processed. I said it can't be because today is the third day. He said well it's pacific time and it's .... right now. I read him my email and said it was sent on the 10th, he was trying to tell me a different time that it was sent. He said that he was doing me a favor and he could give my $75 instead of the quoted because of hte damage and that he is being really nice to me because the market has went down since I requested the box to be sent to me. I was silent for like 10 seconds and he said nothing. I said it really has been processed? and he said yes there is nothing I can do. What kind of business runs like that???

I just wanted it back to use for my kids and now I get a measely $75. I guess I should feel good that he gave me the extra money just like that! Ha!!! I usually research companies and I'm so mad that I did not this time.



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