- Report: #979027
Complaint Review: Castle Rental - Rogers Arkansas
Reported By:
Anonymous -
Rogers, Arkansas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Castle Rental
1231 W Walnut Street, Suite A Rogers, 72756 Arkansas, United States of America
Phone:
479-586-1253
Web:
www.castlerp.com
Categories:
Business Rating:
(0)
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Castle Rental RTO Castle Pawn HAS THIS BUSINESS COMMITTED FRAUDULENT ACTIVITIES AGAINST YOU? Rogers, Arkansas
Report Attachments
Castle Pawn and 3 of its employees and/or representatives are intentionally using the City Attorney's Office as a means to extort money through intimidation by filing false claims with the City Attorney's office alleging theft. FYI it seems virtually impossible to correct this once CASTLE has taken action. Employees: Delivery Driver (unknown), Kevin Tarbet, and of course the store manager Ben McCauley.
Castle pawn will manipulate your payment history in order to demand redemption of merchandise. Nor will they honor your request for arbitration or mediation even though it is written into the contract with them. And of course the main office will not respond to a complaint or return your phone calls.
Castle Pawn will file false reports with the city attorney's office in order to intimidate you.
Castle Pawn mill misrepresent merchandise when selling to you. Such as selling you a sofa under the pretense that it was only used once. After the item is delivered one discovers the smell of urine on the sofa as well as a cockroach infestation within the sofa. If you have furniture from this business I suggest you return it immediately for the health and safety of your family!
In addition, Castle Pawn, puts on a pretense of customer service when in reality the main goal is to rip you off at any expense to you and your family.
Castle Pawn will harass you and your family constantly even after you formally request them not to do so. They will trespass and cause damage to your personal property in the process.
Castle pawn will manipulate your payment history in order to demand redemption of merchandise. Nor will they honor your request for arbitration or mediation even though it is written into the contract with them. And of course the main office will not respond to a complaint or return your phone calls.
Castle Pawn will file false reports with the city attorney's office in order to intimidate you.
Castle Pawn mill misrepresent merchandise when selling to you. Such as selling you a sofa under the pretense that it was only used once. After the item is delivered one discovers the smell of urine on the sofa as well as a cockroach infestation within the sofa. If you have furniture from this business I suggest you return it immediately for the health and safety of your family!
In addition, Castle Pawn, puts on a pretense of customer service when in reality the main goal is to rip you off at any expense to you and your family.
Castle Pawn will harass you and your family constantly even after you formally request them not to do so. They will trespass and cause damage to your personal property in the process.
3 Updates & Rebuttals
Anonymous
Rogers,Arkansas,
United States of America
Issue Resolved
#2Author of original report
Thu, December 20, 2012
I am pleased to say that the issue has been resolved satisfactorily by the General Manager and District Sales Manager in a professional and amicable manor.
Thank you!
Anonymous
Rogers,Arkansas,
United States of America
Not In My Experience
#3Author of original report
Fri, December 07, 2012
I am financially able to satisfy my obligation and unlike so many other people I maintain meticulous records. Assumptions like yours are the reason why they get away with it.
Ken
Colorado,USA
So, just how many times were you "a little late"....
#4Consumer Comment
Fri, December 07, 2012
with your payment?
They don't harrass you and make things up when you pay on time, in full, EVERY time..guaranteed.
