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  • Report:  #370410

Complaint Review: CBCS Collection Agency - Columbus Ohio

Reported By:
- Crooksville, Ohio,
Submitted:
Updated:

CBCS Collection Agency
P.O. Box 69 Columbus, 43216 Ohio, U.S.A.
Phone:
888-413-0093
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I am writing in reference to CBCS Collection agency. A couple of months ago they contacted me about a bill from a utility company. The problem is that the bill they are trying to collect on is from a time when I had moved months before from that location, and they are trying to collect money from me when I arranged for the utility to be shut off when I moved. This billl revolves around a time when I did not even live there. For the past 2 months, they have taken $186.77 from my checking account.

Fortunately, I found this site on the internet and decided that I was being scammed and taken advantage of. I am 79 years old.

Howard

Crooksville, Ohio

U.S.A.


2 Updates & Rebuttals

Prlegal08

Reynoldsburg,
Ohio,
U.S.A.
STEVE as always you are WRONG!!!

#2UPDATE EX-employee responds

Fri, December 12, 2008

Fair debt collection laws are important to consumers because when debt collectors obey the law there is less emotional urgency when dealing with the debt they are collecting. When a debt collector calls or writes, a consumer should immediately do the following: Stay calm. Do not argue with the debt collector or try to explain why you cannot pay the debt. It is none of their business. Do not use foul or indecent language even if the debt collector is using inappropriate language. Ask for the name of the person calling, what company they are calling from, his or her address, telephone number and fax number. WRITE IT DOWN. Include the date and time the call was made. Inform the debt collector that you want no further contacts until a debt validation/verification letter is received. Politely say goodbye and hang up. Immediately write a letter to the debt collector stating that you: Dispute the debt. Demand that any previous reports to the credit reporting agencies be notified that you dispute the debt. Do not want further contact until the debt has been validated and verified. Demand that no third party be contacted. Demand that you not be contacted at work. Demand to know who was the original creditor and each succeeding creditor. In sending the letter, always use Certified/Return Receipt Requested mail. It is worth the $4.35. Keep an accurate log of every contact and letter including the name, address, phone number, fax number, and verbatim record who said what. THEY are not gonna stop calling you because YOU SAID DONT TALK TO THEM.... The debt is not going to go away, you need to verify that it is EVEN you that owes it.. It happened to me so many times, i will try to collect on the debt and when i verify the last 4 of the person ON THE PHONE, come to find out it is NOT THEIR DEBT b/c socials dont match..... And Howard, you had to set up a pay by phone or something with CBCS, or post dated checks for a few months - because we CANNOT charge your account without your consent (or previous consent -like monthly post dated payments) EVEN if we ALREADY have that INFO... Than you


Steve

Bradenton,
Florida,
U.S.A.
Howard, HOW did they get your checking account information?

#3Consumer Comment

Sun, September 07, 2008

Howard, I feel that you brought your problems on yourself, as they could not have gotten your checking account information unless you gave it to them either by making a payment to them or giving it to them over the phone. NEVER speak to any third party debt collector on the phone! STAY OFF THE PHONE!! This is RULE #1!! They have no right to demand anything from you. However, if you made a payment or an agreement to pay, you legally affirmed this debt as valid. Big mistake. Close that checking account immediately and open a new one at a DIFFERENT BANK. This is very important.

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