- Report: #772775
Complaint Review: cdearth.com - Internet Internet
Reported By:
BoltFan53 -
Ramona, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
cdearth.com
Internet, Internet, United States of America
Phone:
Web:
www.cdearth.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
cdearth.com They Offer You Free CD's and then charge your card next month Internet, Internet
I ordered a bible cd online for just the shipping cost and they offered me 2 other cd's for free in addition. I thought ok I probably won't use them and it's probably shareware anyway. A month later I get a $29.95 charge on my debit card. I call them up and they tell me they will cancel my subscription and I said I never ordered any subscription. I want my $29.95 refunded and they said we have a NO REFUND POLICY! They said I had 5 days to return the CDS if I didn't like them. Wonder why such a short turn around time? I told her I did not know about returning any CD's. Anyway, I asked for the supervisor and got the same spiel. There are lot's of people out there getting ripped off by these people.
5 Updates & Rebuttals
BoltFan53
United States of AmericaYES
#2Author of original report
Wed, September 07, 2011
I learned a big lesson and will always look at everything I agree to online. Anyway there are no freebies out there but they still are sneaky about how they conduct their business. Why not just be up front with your customer to begin with?
mr rik
miami,Florida,
USA
Use a
#3Consumer Comment
Wed, September 07, 2011
credit card for these types of transactions.
BoltFan53
United States of AmericaUPDATE ON THIS ISSUE
#4Author of original report
Tue, September 06, 2011
THEY REPONDED AFTER I FILED AND SENT THEM AN EMAIL AND THEY REFUNDED MY $29.95 WITH AN APOLOGY. I WROTE THEM BACK AND THANKED THEM.
Tamarob
Valdosta,Georgia,
USA
That is usually how these services work
#5Consumer Comment
Tue, September 06, 2011
When you recieve the free item, you are automatically enrolled in the subscription service. Since many people procratinate or forget to cancel in time, they are able to bill you the first month. Do that to enough people and you can afford to give away "free gifts."
example: That's how the ringtone business afford to give away free ringtones. If you look at the bottom of your TV you'll see where it says subscription service charges after intial enrollement (getting the free ringtone). It's not a scam. It may be a shady business practice, but not a scam. Always read the fine print.
Ken
Greeley,Colorado,
USA
Their website says the trial period is 25 days from when you receive them.
#6Consumer Comment
Sun, September 04, 2011
Sounds like you might have had them a little longer than that.
If you don't notify them you're not keeping them, then you are billed $14.95 each and will later receive 4 more titles on approval.
I found this easily on their site.
