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  • Report:  #171180

Complaint Review: CelebrityHair4u CelebrityHair&Acessories.com - Ewing New Jersey

Reported By:
- San Francisco, California,
Submitted:
Updated:

CelebrityHair4u CelebrityHair&Acessories.com
CelebrityHair4u.com Ewing, 08628 New Jersey, U.S.A.
Phone:
888-829-2167
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Celebrity Hair4u.com aka CelebrityHair&Accessories.com aka myindianhair.com

Will communicate with you long enough to get the purchase,

thereafter your'e on your own.

On 251205 I placed an order for an instock lace front wig, to ship USPS express mail 2-5 days after payment.

The nextday I received an email confirmation that they received the request.

Later that same day I received another email receipt that stated Payment type: AUTHNET

PLEASE NOTE: THIS IS NOT A NOTICE OF PAYMENT.

I logged into my cc and the charge had been applied to:

Celebrity Hair4u.com. Had I known it was that company I would have moved right along. Another aka. Dang!

I didn't expect any activity until after the new year.

I called on the 2nd of January to see if they were back from holiday.The woman stated she just returned on the 1st and would ship on the 3rd which I found odd because the site says the order will be processed 2-5 days after receipt of payment.

At this point I wasn't in a hurry, I just wanted to know if they were back and an approximate ship date.

Mind you my cc was billed on 261205, which is somewhat unusual as most companies only bill upon shipping in stock merchandise.

Only custom made pieces are understandably billed ahead,to start the process.

I emailed the company regarding another product and received a response within a few hours,unsigned. Needless to say they're not responding anymore and I've already begun the process with my cc company as my curiosity to see if they would amend their previous behavior has waned.

Be so Aware, apparently anyone can get a business license.

I purchased a wig from myindianhair.com a couple of years ago and bought a membership, they never emailed or mailed a member # or membership card and I had to hound them for the gift set that was part of the memership.

When they finally sent the gift set it arrived as unlabled products spilled all over the box.

That was enough for me, I wrote off the membership purchase as a lesson learned and moved on with no further contact.

Ironically several months later they sent me a double "we miss you" coupon, not because they did but because they're poor record-keepers.

How I linked these Companies:

Earlier last year I saw a lace front on the website Celebrityhair4u.com $900.00, when I checked my cc statement there was a charge for $900.00 for myindianhair.com!

So I called them and they were sooo rude, but admitted Celebrity was the parent company and that the 20 percent discount I purchased with myindianhair.com wouldn't apply.

So you can see these people are in business to keep money not customers.

Avoid Avoid Avoid at all costs.

Roni

Sasha

San Francisco, California
U.S.A.


1 Updates & Rebuttals

Sasha

San Francisco,
California,
U.S.A.
Celebrity Hair&Accessories is Not Affiliated with MIH

#2Author of original report

Thu, January 19, 2006

I spoke with the owner who explained she used to work for Mrs. Green/MIH, but left due to the way she treated her customers. She explained that she started her business last year, but continued using the CelebrityHair4u email address to keep in touch with former clients. I suggested she discontinue using it as it associates her with MIH. After some communication and packing problems I received the unit which is beautiful and some extras as well. Communication and timeline promises are an issue, but I feel this more due to poor organization rather than malice or theft. The Max Gayer Group is a great option, they have an excellent product and track record.

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