- Report: #208152
Complaint Review: Cell Phone Shop - cellphoneshop.net - Internet
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Cell Phone Shop - cellphoneshop.net
Internet, U.S.A.
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Cell Phone Shop - cellphoneshop.net Ignored request for refund, ripoff Internet
After purchasing a cell phone battery from Cell Phone shop via Internet, I discovered the new battery wasn'y holding a charge in my existing cellphone.
Per the company's return/refund policy, the customer is required to send an email to the company's support mailbox within 14 days of purchase.
I followed the directions and sent a refund request within 14 days and the company never responded to my request. It has been one month since my request.
Martin
Boise, Idaho
U.S.A.
Per the company's return/refund policy, the customer is required to send an email to the company's support mailbox within 14 days of purchase.
I followed the directions and sent a refund request within 14 days and the company never responded to my request. It has been one month since my request.
Martin
Boise, Idaho
U.S.A.
1 Updates & Rebuttals
badger
USAMy cellphone battery purchase
#2Consumer Comment
Thu, January 03, 2013
After seeing all the negative reviews I had to post this. Delivery was slow, took nearly a month to get it. After two weeks I called customer service, was on hold a long time, but once I got through they were very accommodating. They reshipped, no questions asked. The replacement battery seems to be working as well as the original one.
I paid under $11, shipping included. Compared to the $50 Verizon wanted, it was worth the wait!
