- Report: #1000581
Complaint Review: cellphoneshop.net - Internet
Reported By:
Ross -
Gold County, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
cellphoneshop.net
Internet, United States of America
Phone:
Web:
www.cellphoneshop.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
cellphoneshop.net would not replace broken flashlight, Internet
Purchase flashligt on their web site. Flashligt broke within two months. I contact seller via their email complaint form within two months.
No answer so I sent an email again. They responded that three months had passed and I was out of warranty. I responded that I had complained within the timeline. They wrote back and said since I had not returned the flashlight within 14 days(!) my complaint was not valid, but they did offer me a store credit.
I wrote back today and said the store credit could be ok but what are the contingencies around the credit. I am disappointed with the seller and wil not use them again and suggest that buyer beware.
No answer so I sent an email again. They responded that three months had passed and I was out of warranty. I responded that I had complained within the timeline. They wrote back and said since I had not returned the flashlight within 14 days(!) my complaint was not valid, but they did offer me a store credit.
I wrote back today and said the store credit could be ok but what are the contingencies around the credit. I am disappointed with the seller and wil not use them again and suggest that buyer beware.
