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  • Report:  #1400497

Complaint Review: Cellular Outfitters - Fullerton California

Reported By:
Unhappy - chatsworth, California, USA
Submitted:
Updated:

Cellular Outfitters
1375 S. Acacia Ave. Fullerton, 92831 California, USA
Phone:
(800) 871-6926
Web:
cellularoutfitters.com
Tell us has your experience with this business or person been good? What's this?

When placing an order they do not tell you want shipping fees are.   Upon completion of your order the confirmation shows you shipping charges that are equal to 30% of your order.   I immediately tried to cancel my order but they did not contact me back.  I phoned and nothing.   I sent several emails and it took 3 days to hear back and they offered me a 6 dollar refund on shipping.  I once again tried to cancel my order.   The next day items began to arrive without any notice items had shipped etc.   I will be returning everything and also disputing the charges on my card which they also charged twice for the same order.  Ridiculous company.  You can get the same items for less and free shipping by using amazon and that isn ot even with amazon prime.    This company does not communicate and offers a 90 day money back guaranty on their website but of course do not allow you to cancel and order.  They are thieves



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