how old are the cell phone I probably 10 days ago and said that it was 1199 I put in my card it said nothing about shipping and handling so later on that night I see that I paid $8 just let you handle it and they had to wait until they're pretty much within the hour and then wait and wait and wait and then I'll call them because they never did send me an order number or tracking number and then so I feel little bit better when they gave it to me and told me it was in Kentucky so I figured be there in a couple days and then I get an email saying that it had the wrong address put on her so it was their error not much and then I'm contacting them and they don't try to frighten them the right address and then I'm not getting any emails back I'm getting put on hold like I'll call in and I'll sit on the phone for an hour just to get an answer machine and it's all starting to get aggravated and everything email to the three times a day and they sent me a UPS tracking number saying that would deliver to the post office then I'll contact the post office the post office said this is not a real tracking number I'll contact UPS and they said it not a real tacking number and then finally UPS look up my address info and they found out it at the warehouse so I asked cellular outfitter to contact me. I call and stay on the phone for the minimum 1 hour just to get an answer machine at the end of it . I sent three to four email just asking them to contact me. Nothing. Sent my phone number to them. Once again no response . In my email and all other message I was just asking for them to please send me my product or give me my money back and by this time and getting aggravated they didn't even care that it hurts you responding to everything and give me a big F you and then finally after all our text messages stay on the phone for hours contacting UPS to post office trying to contact Cellular Outfitters and getting nothing I get an email out of the blue and you're going to send me my money back which is not all of my money and sending me all of it except my Postage and handling which I never even used Postage and handling to ship it to the wrong address it was your mistake not mine skating ring up about this message I'm just upset I couldn't even sleep tonight and I was trying to post something on the main site and I found you and I hope that this message help somebody because my description was right on the money. How these people still in in business somebody need to call the Better Business Bureau on these people and get them look at because it's not a real business.