- Report: #1448339
Complaint Review: cellularsales - jacksonville nc
Reported By:
kathy -
JACKSONVILLE, NC, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
cellularsales
2151 lejeune blvd jacksonville, 28546 nc, United States
Phone:
910-353-2226
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
cellularsales not truthful jacksonville nc
Went in to inquire about up grading my phone. Asked if thier prices were the same as verizons online price. Was told yes.
I purchased an upgrade to my phone. Went home was not happy with it and returned a few hours later. The agreement
said I had 14 days to return if I was not happy. I ended up getting a little more expensive phone and they charged me a restock
fee for the first phone. I should had protested more but I didnt. Then I go home and realize the phone I got was $10 less on verizons
web site. All said and done I feel I was scammed out of $45. I now realize they are not a corporate verizon store but only had the look of one.
I feel the sales rep was not being up front by not answering my question about prices truthfully. And there is the restock fee which there was no
mention of and it is not mentioned in the paperwork.
