- Report: #389926
Complaint Review: Central Coast Nutraceuticals Inc.; Graham D. Gibson President; CCN Returns Fulfillment Center - MULTIPLE: Largo, FL & Phoenix, AZ Other
-
Author Confirmed
Why?
Central Coast Nutraceuticals Inc.; Graham D. Gibson President; CCN Returns Fulfillment Center
MULTIPLE: 12399 Belcher Road South; Suite 140; AND: 2375 East Camelback Rd. 5th Floor MULTIPLE: Largo, FL & Phoenix, AZ, Other, U.S.A.
Phone:
888-692-8352
Web:
N/A
Categories:
Business Rating:
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Central Coast Nutraceuticals, Inc.; Graham D. Gibson, President; CCN Returns, Fulfillment Center Diet supplements, AcaiPure and GreenteaExtreme are scam fronts to access your banking account. MULTIPLE: Largo, Florida & Phoenix, Arizona Other
Central Coast Nutraceuticals, Inc.
President Graham D. Gibson
2375 East Camelback Rd. 5th Floor
Phoenix, AZ 85016
--------AND--------
Fullfilment Center
ATTN: CCN Returns
12399 Belcher Road South
Suite 140
Largo, FL 33773
Charged my card and sent me products I did not order.
The above two addresses are a front to solicit orders for a free trial offer of AcaiPure; GreenteaExtract diet supplements and many other products. When each order was received, additional products of which I DID NOT ORDER (Hoodia drops and Hoodia gum) accompanied my orders. I was CHARGED (deducted from my bank account) for the two unsolicited products to the tune of $29.95 for the drops and $9.95 for the gum. Since I had placed two orders, one for AcaiPure and the other for GreenteaExract, I was charged twice for the drops and gum.
I have filed a formal complaint with the Federal Trade Commission to expose this company. When doing a Google search on "Central Coast Nutraceuticals, Inc.", I found nothing but complaints. I wish I had known before I placed my orders.
While trying to resolve the problem by calling Central Coast Nutraceuticals, Inc, I was placed on hold for over 40 minutes. Using a speaker phone to stay on hold, no one ever came on to speak to me. CCN expects me to pay a 15% restock fee for something I didn't even order.
Just writing these comments and reliving my anger for having been scammed upsets me. For all those who have filed a complaint on "Ripoff", I certainly hope you've also filed a complaint with the Federal Trade Commission. This company needs to be busted. It appears from the comments filed, they have been fraudulent for quite some time now. The Federal Trade Commission needs to do a thorough investigation of this unethical business, and shut it down.
By the way, I did a search on the Arizona address, and found a company on the 5th floor who rents to CCN, Inc. They told me CCN is in their office "by appointment only". I asked the Realtor if they were a aware this company scams people, and they said, "No". I told them about the complaints online, and for them to check it out for themselves.
I hope my long explanation gets the proper authorities involved. In the meantime, I'm going on record to state I have disputed the charges with my bank, and am being issued a new card.
Upset Consumer
Palm Bay, Florida
U.S.A.
President Graham D. Gibson
2375 East Camelback Rd. 5th Floor
Phoenix, AZ 85016
--------AND--------
Fullfilment Center
ATTN: CCN Returns
12399 Belcher Road South
Suite 140
Largo, FL 33773
Charged my card and sent me products I did not order.
The above two addresses are a front to solicit orders for a free trial offer of AcaiPure; GreenteaExtract diet supplements and many other products. When each order was received, additional products of which I DID NOT ORDER (Hoodia drops and Hoodia gum) accompanied my orders. I was CHARGED (deducted from my bank account) for the two unsolicited products to the tune of $29.95 for the drops and $9.95 for the gum. Since I had placed two orders, one for AcaiPure and the other for GreenteaExract, I was charged twice for the drops and gum.
I have filed a formal complaint with the Federal Trade Commission to expose this company. When doing a Google search on "Central Coast Nutraceuticals, Inc.", I found nothing but complaints. I wish I had known before I placed my orders.
While trying to resolve the problem by calling Central Coast Nutraceuticals, Inc, I was placed on hold for over 40 minutes. Using a speaker phone to stay on hold, no one ever came on to speak to me. CCN expects me to pay a 15% restock fee for something I didn't even order.
Just writing these comments and reliving my anger for having been scammed upsets me. For all those who have filed a complaint on "Ripoff", I certainly hope you've also filed a complaint with the Federal Trade Commission. This company needs to be busted. It appears from the comments filed, they have been fraudulent for quite some time now. The Federal Trade Commission needs to do a thorough investigation of this unethical business, and shut it down.
By the way, I did a search on the Arizona address, and found a company on the 5th floor who rents to CCN, Inc. They told me CCN is in their office "by appointment only". I asked the Realtor if they were a aware this company scams people, and they said, "No". I told them about the complaints online, and for them to check it out for themselves.
I hope my long explanation gets the proper authorities involved. In the meantime, I'm going on record to state I have disputed the charges with my bank, and am being issued a new card.
Upset Consumer
Palm Bay, Florida
U.S.A.
1 Updates & Rebuttals
CCN
United States of AmericaCCN is here to help
#2UPDATE Employee
Wed, March 17, 2010
Here is an
example of the terms and conditions, taken directly from the order page.
Your ten day trial begins approximately four days after you place your initial
order. Most orders are received within four days. If you do not receive your
order within the four day shipping period please contact customer care and we
will be happy to extend your trial period. If you are not satisfied with the product
for any reason just return the unused portion anytime before the end of the ten
day trial period and you will have no further obligation. If you are happy with
the product do nothing and your credit card will be charged an additional $39.95
approximately fourteen days after the initial trial shipment. In addition,
approximately thirty days after you order your risk-free trial and about every
thirty days thereafter, we will automatically send you an additional 1 month
supply. The credit card you provide today will be billed the low price of $39.95
plus $4.95 shipping & handling for a total of $44.90 when each new product
ships. That's 20% off the regular price for a 1-month supply. You may
cancel your membership to the product during the trial period or any time
thereafter by simply calling our Customer Care department at 1-888-692-8352 or
by using our contact form at www.getorderhelp.com. Remember, most customers see
noticeable results by using our products consistently for three months. If you
are not fully satisfied with future shipments you may return any unopened
bottles within thirty days of receipt for a full refund less the shipping and a
15% restocking fee. Please read full Terms and Conditions for complete details
of this offer.
-->
If there are
any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend
contacting the Customer Care Department either by phone (888-692-8352) or
through our Customer Assistance Website (Getorderhelp.com). If you call, there
is rarely a hold time, and if you e-mail dont forget to check your spam e-mail
box for the response. The Customer Care Department is available to help you
Monday Friday: 5am 6pm Mountain Std. Time.
Here is an
example of the terms and conditions, taken directly from the order page.
Your ten day trial begins approximately four days after you place your initial
order. Most orders are received within four days. If you do not receive your
order within the four day shipping period please contact customer care and we
will be happy to extend your trial period. If you are not satisfied with the product
for any reason just return the unused portion anytime before the end of the ten
day trial period and you will have no further obligation. If you are happy with
the product do nothing and your credit card will be charged an additional $39.95
approximately fourteen days after the initial trial shipment. In addition,
approximately thirty days after you order your risk-free trial and about every
thirty days thereafter, we will automatically send you an additional 1 month
supply. The credit card you provide today will be billed the low price of $39.95
plus $4.95 shipping & handling for a total of $44.90 when each new product
ships. That's 20% off the regular price for a 1-month supply. You may
cancel your membership to the product during the trial period or any time
thereafter by simply calling our Customer Care department at 1-888-692-8352 or
by using our contact form at www.getorderhelp.com. Remember, most customers see
noticeable results by using our products consistently for three months. If you
are not fully satisfied with future shipments you may return any unopened
bottles within thirty days of receipt for a full refund less the shipping and a
15% restocking fee. Please read full Terms and Conditions for complete details
of this offer.
