- Report: #374407
Complaint Review: Central Coast Nutraceuticals - Largo Florida
-
Author Confirmed
Why?
Central Coast Nutraceuticals
12399 Belcher Road South Suite 140 Largo, 33773 Florida, U.S.A.
Phone:
888-692-8352
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
POM-CLEAR - Central Coast Nutraceuticals - Graham D. Gibson Enter at your own risk!! - Largo Florida
Do not order from this company. I did, foolishly. I ordered a "free" product- just pay shipping and handling...so the add goes.
The package arrived. There were three products in the package. The one I ordered and two others I did not order the other two and I DO NOT WANT the other two. For these two, my credit card was charged $39.90. The information sent with the products reads "Refunds will be given on unopened units....and are subject to a 15% restocking fee." So, on products I did not order (and do not want) I now have to hassel with plus pay the postal fee and 15% stocking fee?
There is no customer service department, just a recording. The website is not user friendly. This outfit should be put out of business. If you have any doubt at all, go to any webb site using the words Central Coast Nutraceuticals and read the multiple complaints already logged. I certainly wish I had done this.
It is said "a word to the wise is sufficient." This is your word!
Diane
Hiram, California
U.S.A.
The package arrived. There were three products in the package. The one I ordered and two others I did not order the other two and I DO NOT WANT the other two. For these two, my credit card was charged $39.90. The information sent with the products reads "Refunds will be given on unopened units....and are subject to a 15% restocking fee." So, on products I did not order (and do not want) I now have to hassel with plus pay the postal fee and 15% stocking fee?
There is no customer service department, just a recording. The website is not user friendly. This outfit should be put out of business. If you have any doubt at all, go to any webb site using the words Central Coast Nutraceuticals and read the multiple complaints already logged. I certainly wish I had done this.
It is said "a word to the wise is sufficient." This is your word!
Diane
Hiram, California
U.S.A.
1 Updates & Rebuttals
CCN
United States of AmericaCCN is here to Help
#2UPDATE Employee
Wed, March 17, 2010
If there are
any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend
contacting the Customer Care Department either by phone (888-692-8352) or
through our Customer Assistance Website (Getorderhelp.com). If you call, there
is rarely a hold time, and if you e-mail dont forget to check your spam e-mail
box for the response. The Customer Care Department is available to help you
Monday Friday: 5am 6pm Mountain Std. Time.
Here is an
example of the terms and conditions, taken directly from the order page.
Your ten day trial begins approximately four days after you place your initial
order. Most orders are received within four days. If you do not receive your
order within the four day shipping period please contact customer care and we
will be happy to extend your trial period. If you are not satisfied with the product
for any reason just return the unused portion anytime before the end of the ten
day trial period and you will have no further obligation. If you are happy with
the product do nothing and your credit card will be charged an additional $39.95
approximately fourteen days after the initial trial shipment. In addition,
approximately thirty days after you order your risk-free trial and about every
thirty days thereafter, we will automatically send you an additional 1 month
supply. The credit card you provide today will be billed the low price of $39.95
plus $4.95 shipping & handling for a total of $44.90 when each new product
ships. That's 20% off the regular price for a 1-month supply. You may
cancel your membership to the product during the trial period or any time
thereafter by simply calling our Customer Care department at 1-888-692-8352 or
by using our contact form at www.getorderhelp.com. Remember, most customers see
noticeable results by using our products consistently for three months. If you
are not fully satisfied with future shipments you may return any unopened
bottles within thirty days of receipt for a full refund less the shipping and a
15% restocking fee. Please read full Terms and Conditions for complete details
of this offer.
We recommend
contacting the Customer Care Department 1.888.692.8352
-->
If there are
any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend
contacting the Customer Care Department either by phone (888-692-8352) or
through our Customer Assistance Website (Getorderhelp.com). If you call, there
is rarely a hold time, and if you e-mail dont forget to check your spam e-mail
box for the response. The Customer Care Department is available to help you
Monday Friday: 5am 6pm Mountain Std. Time.
Here is an
example of the terms and conditions, taken directly from the order page.
Your ten day trial begins approximately four days after you place your initial
order. Most orders are received within four days. If you do not receive your
order within the four day shipping period please contact customer care and we
will be happy to extend your trial period. If you are not satisfied with the product
for any reason just return the unused portion anytime before the end of the ten
day trial period and you will have no further obligation. If you are happy with
the product do nothing and your credit card will be charged an additional $39.95
approximately fourteen days after the initial trial shipment. In addition,
approximately thirty days after you order your risk-free trial and about every
thirty days thereafter, we will automatically send you an additional 1 month
supply. The credit card you provide today will be billed the low price of $39.95
plus $4.95 shipping & handling for a total of $44.90 when each new product
ships. That's 20% off the regular price for a 1-month supply. You may
cancel your membership to the product during the trial period or any time
thereafter by simply calling our Customer Care department at 1-888-692-8352 or
by using our contact form at www.getorderhelp.com. Remember, most customers see
noticeable results by using our products consistently for three months. If you
are not fully satisfied with future shipments you may return any unopened
bottles within thirty days of receipt for a full refund less the shipping and a
15% restocking fee. Please read full Terms and Conditions for complete details
of this offer.
We recommend
contacting the Customer Care Department 1.888.692.8352
