Annonymous (they will know who I am
United States of America#2Consumer Comment
Thu, May 20, 2010
Disregard??? Are you kidding me? Her story doesn't even compare to what has been done to me in the last month with Central Kia. How you can you run a business with your attitude and mentality? If you are still there, something is definitely wrong with you and I have no clue how you can lay your head down and rest at night! If her "nightmare" story isn't enough for you, I have one that TOPS ALL OF THEM!! Read the other reports. THEY ARE TRUE...its still going on and its no coincenence that all these stories have similarity in each of them! No if's and's or but's about it!!! I have become their next victim and this is May 20, 2010. Doesn't get much more current than that Mister! I spent 12 hours in the dealership the first time, 8 hours in there the next go around and the nightmare continues. You dont even have a clue about what you're saying and if you do, you are a liar, as well. Your rebuttal is what anyone would say that have MANY complaints against you! I hear it all the time. Of course your rebuttal is this one.....you have no other excuse! LAME. You can't tell me you have more happy customers than NOT! I know this for a fact. The Warranty company is not even doing business with you/them because of BAD BUSINESS....and that is as of this month too! I can tell you this dealerships own employees KNOW they are doing bad business...they have admitted it. The banks will stop doing business with Ken Dillon (OWNER), you/them, before its obvious to EVERYONE that Cental Kia of Lewisvlle (and possibly the other 2 locations) will go bankrupt and/or be forced to SHUT DOWN!
Annonymous (they will know who I am
United States of America#3Consumer Comment
Thu, May 20, 2010
Laura, I have just read your experience with Kia and I am amazed at how similar our situation is. I am having the worst experience of my life with this dealership and dealing with some of the same people you did. I am in the process of sharing and filing a report about this, as well. This is been ongoing, with them, since 4/14 and I am beyond upset, stressed and put-out because of their shady and crooked ways and lies. I just wanted you to know that I completely understand what you have been through! If you care to know, they haven't stopped or changed anything. Unfortunately, I am now a Kia Victim too. After being a victim of this dealership and seeing all the the other victims of this dealership, I have decided to pursue this becuase of the principal!!! If there is a way...they must be stopped! The owner of this location (Ken Dillon) has 2 other Kia dealerships that he is doing this with, as well. If anyone has gone through half of what I am going through, I feel the need to take this to a whole different level for all of who have been wronged already and those soon-to-be. I have already started part of the process and am continuing the rest of it through an Attorney. He has now seen that I am not the only one and has a much clearer view of the mass confusion, deception and illegal activity taking place with Central Kia! Thanks for sharing your experience!
John Shumaker
Coppell,#4UPDATE Employee
Tue, June 23, 2009
This report is several years old, I understand why this one report from 2007 ranks so high in Google. I don't want an aged report that still shows ranking nor the actions of one person detour the consumer from considering Central Kia for their next Automobile purchase. Everyone that has ever bought a car has or knows someone that has had a bad experience. If you have ever worked in a retail environment then you understand that you cannot make everyone happy all of the time, site like this one only advocate bad experiences but very rarely advocate the great ones. There is an old saying in retail sales Upset one person and they will tell a hundred, but make someone happy and they will keep to themselves. Central Kia has sold Tens of Thousands of cars in the Dallas area, I cannot believe that we have alienated every customer that has ever purchased or has had their Kia Serviced at our 3 locations. Please disregard this report, due to the age of which it was submitted.
Central Kia Of Lewisville
Lewisville,#5UPDATE Employee
Wed, January 09, 2008
Nick was the salesman, but David Alford was never a Manager with this Company. We did pay to install the Keyless entry that was not originally on the car. Sorry it did take some time, but service was told to order keyless remotes for a Sportage, and when they got to the car they realised that it was a LX. They simply tried to reschedule the appointment when they had a little more time to install the equiptment. On the issue about the resign not many people complain about recieving a lower payment, and interest rate. We did not hide anything from Laura and we did not do any thing wrong. I am sorry that it took a little longer than she would of liked, but she got everything that she wanted and more (a lower payment than agreed.)