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  • Report:  #173548

Complaint Review: Century 21 American Heritage Frank Hansen Ginny Skomo & Janet Ryan - Vandergrift Pennsylvania

Reported By:
- leechburg, Pennsylvania,
Submitted:
Updated:

Century 21 American Heritage Frank Hansen Ginny Skomo & Janet Ryan
Lincoln Ave Vandergrift, 15690 Pennsylvania, U.S.A.
Phone:
724-845-4700
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My husband and I bought a house from Frank Hansen, a Century 21 American Heritage agent, and he lied to us about a leaking roof. The roof leaked we said we wanted it fixed before we would close. Frank had his friend, "The professional roofer" go up there and pretend to fix something. We were told that the roof was fixed so we closed on the house. A week later when it rained the roof was leaking. Frank said he would have the roofer come back and fix it. He never did and a month went by of us calling and calling. Finally it rained real hard over night and our livingroom was flooded! Frank came over saw it and said I feel so bad. Well we are stuck with $6,200 in damages. Our livingroom ceiling is falling in! Century21 says they aren't responsible for any of it. They lied and told us it was fixed so we would close on the house. We hired our own contractor and he said that the roof is completely falling apart and needs replaced. This same roofer that Frank hired also tld us that there was a good 5-10 years left to the roof. I guess not we didnt even get a week out of it.

Corey

leechburg, Pennsylvania
U.S.A.


8 Updates & Rebuttals

Jason

Philadelphia,
Pennsylvania,
U.S.A.
File the complaint

#2Consumer Suggestion

Sat, February 11, 2006

Here's what you need to do. First go through your files and see if your agent provided you with certain disclosures. Check for a Consumer Notice and also check for a Buyer agency contract These two items alone if your agent didn't provide you with should win the case. This will also be the first thing a judge or an attourney will ask for in court (PA law). If you were provided with them you'll also win and here's why: 1. Conflict of interest. You're following the advice of your agent and your agent did not provide you at least 3 different roofing companies. Your agent will be responsible for all damages as a result. 2. E&O (Errors and Omissions insurance) this is an insurance that all Real Estate agents pay for that kicks in once you win in court and your agent does not pay. The courts will side with the consumer all of the time against a practice like this. The professional is held to a higher standard of practice and was fully aware that he should not recommend his friend for the job. He can as long as he gives you 2 other names and then the choice is yours to pick for the job. I would also go after the contractor. Also if your agent recommended the home inspector did he also give you 2 other names? He has to by law. He can also be reported to the Association of Realtors. They are a good consumer advocacy group. Good luck


Sonya

Waynesfield,
Ohio,
U.S.A.
sorry corey

#3Consumer Comment

Sun, January 29, 2006

I am so sorry corey about what happend. One would think with all that information that you had about the house, that you could trust what was on the paper. Take your paperwork to a lawyer that focuses on only real estate problems. All lawyers can do closings, but you need one who know how to sue. Usually the first visit is free or a small price. Let them see if there is anything that can be done. Also just like lawyers, and other professionals they have a agency that is higher than just their office they have to report to and you can log a complaint with. Real estate agents a licenced so there is a way to complain againts that licence.


Corey

Leechburg,
Pennsylvania,
U.S.A.
Home Inspection

#4Consumer Comment

Sat, January 28, 2006

We did get a home inspection and they said that they thought the roof was nearing the end of it's life. The inspector said he wasn't sure to have a professional check it out. Our agent Frank Hansen hired his friend the "Professional Roofer" to tell us that we had a good 5 years left. We didn't get 2 weeks. In fact it leaked before we closed and we required that it be fixed before we closed. It didn't rain and we were told it was fixed and we closed. Little did we know we were getting screwed.


Sonya

Waynesfield,
Ohio,
U.S.A.
check all papaerwork

#5Consumer Suggestion

Sat, January 28, 2006

Check all your paperwork. There is a disclosure statement. See what the seller said about the roof. If they lied about the age of the roof, you might have some recourse. Talk to your neighbors and see if the seller knew they had a roof problem. We land contract a house and found out that after we signed paper it had be almost knocked down by a bulldozer about 5 years earlier. It had been knocked off its foundation and part of the house was ripped off. None of this was disclosed. We found out from the neighbors, when we wondered why the house started to lean. Almost two years into the contract we got out based on fraud. Look over your paper work and ask. But if there is nothing there and the sellers really had no knowledge, unless you got the repair warrenty in writing, and also that the real estate office would fix it in writing. There is really nothing that can be done. Everyone remember anything with real estate has to be in writing. Even if the flowers in the pots stay or leave.


Sonya

Waynesfield,
Ohio,
U.S.A.
check all papaerwork

#6Consumer Suggestion

Sat, January 28, 2006

Check all your paperwork. There is a disclosure statement. See what the seller said about the roof. If they lied about the age of the roof, you might have some recourse. Talk to your neighbors and see if the seller knew they had a roof problem. We land contract a house and found out that after we signed paper it had be almost knocked down by a bulldozer about 5 years earlier. It had been knocked off its foundation and part of the house was ripped off. None of this was disclosed. We found out from the neighbors, when we wondered why the house started to lean. Almost two years into the contract we got out based on fraud. Look over your paper work and ask. But if there is nothing there and the sellers really had no knowledge, unless you got the repair warrenty in writing, and also that the real estate office would fix it in writing. There is really nothing that can be done. Everyone remember anything with real estate has to be in writing. Even if the flowers in the pots stay or leave.


Sonya

Waynesfield,
Ohio,
U.S.A.
check all papaerwork

#7Consumer Suggestion

Sat, January 28, 2006

Check all your paperwork. There is a disclosure statement. See what the seller said about the roof. If they lied about the age of the roof, you might have some recourse. Talk to your neighbors and see if the seller knew they had a roof problem. We land contract a house and found out that after we signed paper it had be almost knocked down by a bulldozer about 5 years earlier. It had been knocked off its foundation and part of the house was ripped off. None of this was disclosed. We found out from the neighbors, when we wondered why the house started to lean. Almost two years into the contract we got out based on fraud. Look over your paper work and ask. But if there is nothing there and the sellers really had no knowledge, unless you got the repair warrenty in writing, and also that the real estate office would fix it in writing. There is really nothing that can be done. Everyone remember anything with real estate has to be in writing. Even if the flowers in the pots stay or leave.


Sonya

Waynesfield,
Ohio,
U.S.A.
check all papaerwork

#8Consumer Suggestion

Sat, January 28, 2006

Check all your paperwork. There is a disclosure statement. See what the seller said about the roof. If they lied about the age of the roof, you might have some recourse. Talk to your neighbors and see if the seller knew they had a roof problem. We land contract a house and found out that after we signed paper it had be almost knocked down by a bulldozer about 5 years earlier. It had been knocked off its foundation and part of the house was ripped off. None of this was disclosed. We found out from the neighbors, when we wondered why the house started to lean. Almost two years into the contract we got out based on fraud. Look over your paper work and ask. But if there is nothing there and the sellers really had no knowledge, unless you got the repair warrenty in writing, and also that the real estate office would fix it in writing. There is really nothing that can be done. Everyone remember anything with real estate has to be in writing. Even if the flowers in the pots stay or leave.


Dave

Jacksonville,
Florida,
U.S.A.
Did you get a pre-inspection of the house

#9Consumer Suggestion

Fri, January 27, 2006

If so, you have recourse with the inspection service, if not, SHAME ON YOU for not spending $300 to protect the most important investment of your life! Always get an inspection done. If you did, and they said the roof was fine, then you can sue them!

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