- Report: #1319525
Complaint Review: cenutury link - Nationwide
-
Author Not Confirmed
Why?
cenutury link
Nationwide, USA
Phone:
1-888-646-0004
Web:
centurylink internet
Categories:
Business Rating:
(0)
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cenutury link century link internet service didn't get carol stream il Nationwide
I am a new customer for centry link when i went on line to centrylink web site i sign up .i payed my 50.00 depost and the web site said my frist bill would be 119.00 .then my normal payments .i sign up. then i get a call from centry link and they said it would be 1 week till i get hoke up ,then another week went bye.then i call ,centry link said the service man will be out ,no man ,week late man comes out, then there is no modem , i call centry link back .they said its in mail.one week went bey ,no modem ,i call again the lady said its in mail she can see it will be here tommorw i said ok, one week went by again, no modem, then i call back .a man aswers he said he can see whats wrong ,said he will ship over night , then ask if i want directv i said sure since he said my modem will be here the next day .i will try it. remaind you he didnot say anything abought two years cont, as i soon learn later, so the next day my modem comes . i had to hock it up to my computers myself.then i go on line to pay some on my bill . i payed 45.00 ,then i look and see my bill is 330.00 dollers whoooooo.where did this come from.i sign up fo .50.00 dollers down and 119.00 frist bill. this is what it tales you on the website when you sign up , so i call them again to find out way i allready have a bill and i just got huck up , its been a mounth for them to send modem .i get a bill for someting i dont have ,yyyyy. then the lady said i was getting charge for two modems .i ask way .i only got one sent to me and thats all i need not two. so she said i will check and then she said ill fix it ,my bill will be 108.00i said ok . then in three weeks i get a bill 287.89 wwhhhoooo where this come from ,so here we go i call again the man said he will fix it , 187.00 owed ,so where still is this coming from .i want every one to know this is on recording that centry link recording .centrylink records every thing ,,, so i say to this man if centry link records every thing then go back to the statr and here all thats been going on ,there is more then this to add but ill stop , please stop these pepol from doing this.
