- Report: #1363408
Complaint Review: cerritos acura - cerritos California
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cerritos acura
18827 Studebaker Rd cerritos, 90703 California, USA
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cerritos acura sold me a car with damage & tried to cover it up cerritos California
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I purchased a vehicle from cerritos acura last year and a month after having the vehicle I started having problems with it. First was on o2 sensor that went bad then a power steering pump then the catalytic converter(they refused to fix) passanger window regulater then finally the transmission. The car went full throttle for a half mile then finally acted like it was in nutral while sitting in the middle of a busy intersection. Had the car towed to another acura dealerhship to inspect and repair the vehicle. They found transmission mounts were broke along with the speed sensor had gone bad and the transmission need to be fixed. It took the cerritos acura a month to release the vehicle to meteo acura to be repaired. In February 10 months after getting the car my wife noticed paint comming off the front bumper so I thought she was seeibg things so I took it to the car wash were almost all the paint came off the front bumber to reveal a aftermarket bumber. I took the car to three separate auto repair places that all told me the same thing. The whole front end was painted and the vehicle was possibly in a wreck. But cerritos acura showed me a clean car fax? It showed I was the third owner. So why did car check show I was the second owner? The car fax cerritos acura gave me showed me said that all the services on the car from the last two previous owners had the car serviced at cerritos acura but when I called to get copies of the service records ( which was like pulling teeth) It only showed cerritos acura serviced the car five times. When I called the owner Rick W. And told him that the car had an after market pumper and three auto body shops said that it look like the car had been in a wreck Rick W. Owner of cerritos acura said he would be happy to trade the car for another new or used car. So I buy a car from you (cerritos acura) its had nothibg but problems almost entire time I have had the car and find out it was in a wreck of some sort and you just want me to trade it in and be let you add the balance of this death trap onto the next used junker you con me into? I DON'T THINK SO. I've tried contacting lemon law attorney's but I can't seem to find help and honestly I think cerritos acura knows this so they will do this over & over with no recourse. So I hope many people see this and can avoid the problem I'm having . Cerritos auto square is really a pandoras box of dealerships that have flashy commercials and sales people that are really good con artist.
1 Updates & Rebuttals
Robert
Irvine,California,
USA
There is a reason
#2Consumer Comment
Thu, March 23, 2017
There is a reason you can't find a "Lemon Law" attorney to help you. You bought the car As-Is and "Lemon Laws" do not apply to Used cars, and I would bet that this is what you have been told each time.
"As-Is" means you are responsible for any and all issues with the car once you purchase it. You were shown a CarFax report and you seem to think that CarFax knows everything. The problem is that they only report what has been reported to them. So if the car was in an accident and that owner did everything "outside" of the Insurance companies and nothing was ever reported to the DMV CarFax is going to have no idea there was an accident.
This is also why the other report showed different information. As they got their information from a different source that somehow missed one of the owners. This is why even with a report it is always suggested to get an independent mechanic to inspect it.
As such you are pretty much out of luck on trying to claim any liability on the dealer. Unless you are able to prove that the dealer knew about the previous damage and they intentionally kept that information from you. That is a very hard standard to hit especially if they have a report that does not show the accident and it took you 11 months to notice the damage after driving it almost daily.
Now, I am not defending them just saying that many dealers intnetionally do not go "looking for problems" so they can honestly say they don't know about any issues. However, if they are giving you an "out" and offering to allow you to trade (at the value you paid) you may want to take them up on this offer AFTER you have the new vehicle inspected by your own mechanic.
