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  • Report:  #1326686

Complaint Review: certified termite and pest control - Dallas Texas

Reported By:
Jill - Richardson, Texas, United States of America
Submitted:
Updated:

certified termite and pest control
11227 N Stemmons Fwy Dallas, 75229 Texas, USA
Phone:
(972) 852-2847
Web:
https://certifiedtpc.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
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After multiple attempts to resolve the issues with this company, I am left with no choice but to start leaving reviews online. Being a small business owner, we don't like to leave negative reviews for anyone if there is even half a chance of resolving the issue without it.


 


 


Unfortunately it is companies like this that are completely out of control that give the rest of us a bad name that require such responses.


 


 


We have repeatedly received a bill for $535.84 for work that was never performed.


 


 


We filed a complaint with Angie's List where we originally found them and received a reply from the owner that they were sorry and that we had nothing to worry about, that the bill was null and yet we have continued to receive several bills after the fact.


 


 


 


 


We have emailed, called and spoken to different people, multiple times informing them of the error in their billing, complained about the fact that the service we had originally called about never actually occurred and every time we have spoken to someone they have all said they were sorry and they would handle it and yet, we still continue to be billed.


 


 


I am not certain if the owner of this company cares or even reads these reviews, but let me say this very clearly;


 


 


IF I RECEIVE A SINGLE DEBT COLLECTION LETTER FROM YOUR COMPANY AND/OR THIS MATTER ISN'T RESOLVED IMMEDIATELY, I WILL TAKE THE MATTER TO THE FTC AND STATE ATTORNEY GENERAL OF TEXAS FOR FRAUDULENT BUSINESS BILLING AND PRACTICES AND WILL FILE SUIT UNDER THE FDCPA AND THE FCRA.


 


 


I can't recommend this company in any way, shape or form, this whole experience has been an utter nightmare.


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1 Updates & Rebuttals

This guy just doesn't get it...

#2Author of original report

Tue, September 13, 2016

So apparently, leaving bad reviews online isn't sufficient to warrant common sense from the owner of this company. He leaves a well written reply on Yelp , publicly apologizing, but then continues to play passive aggressive games, instigate and antagonize via private email as well as make threats. Apparently he thinks that this statement is a good idea and will be well received by the person he and his company have already been harassing, even after having been sent a cease and desist and having acknowledged in an email that I don't appreciate nor want to be contacted by him: "I would suggest that after this email from me you stop slandering us in public reviews or I will be the one taking you to court". Did you REALLY think that after the reviews I have left for you that I would be bullied into submission?

News flash! The reporting of our experience with your company is not SLANDER, but as you continue to contact and harass me, keep in mind, it will just keep adding up to more money when we take you to court smart guy. I will be filing complaints with the FTC, the State Attorney General of Texas and very likely will also file suit against this company and the owner for willful non compliance of the FDCPA and we will see how well he likes antagonizing people then.

As for everyone else, do you REALLY want to do business with someone like this? What a nightmare... 

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