- Report: #1155385
Complaint Review: certigy - California
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certigy
California, USA
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certigy Certigy ruin my credit over a $4.99 amount owed to GoDaddy - which I had a credit card on file. California
I did not receive any letter of collection even though they claimed they mailed one to me. I started having my personal checks refused over the $4.99 amount owed that I had no idea was in collection. When I called the company, I talked to one of their representatives and all they did was become defensive when I informed them that I had never received any notification. Their automated payment kept going into a loop and would not take the amount I was to pay and had to talk to their representative. I think that this company is very irresponsible in collecting amounts, to resort to having my personal checks rejected and my credit ruined over their lack of efforts to contact me makes me furious.
Certegy did not send a collection letter to me to collect an amount of $4.99 that I could have paid if I had received a letter or an email or phone call from them. Certegy chose instead to have my personal checks rejected by retailers without my knowing the reason behind the rejection. Essentially my credit has been ruined over a $4.99 amount owed to GoDaddy which I could have paid to them via a credit card that I have on their account. Both of these companies have failed me and I can only say that I am angry over the strong arm collection tactics Certegy uses whereas a letter could have been sent. They claimed they had mailed one to me, I stated that I never received it and their answer was "our letters do not look like regular letters and may have been thrown out as junk mail" - we look at all of our mail whether it is junk or not. This company is a rip-off and GoDaddy you should not use them!
