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  • Report:  #1158955

Complaint Review: CeuticellAt Cost Fulfillment at 10701 Abercorn Unit 61 553 Savannah GA FRAUD - Savannah Georgia

Reported By:
Mattie - Nashville, Tennessee,
Submitted:
Updated:

CeuticellAt Cost Fulfillment at 10701 Abercorn Unit 61 553 Savannah GA FRAUD
10701 Abercorn, Unit 61 553 Savannah, Georgia, USA
Phone:
866-461-9877
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

I ordered on a trial basis a Ceuticell Cream.  Because my computer would not take the order at first, I tried again and was successful.

After I received the cream, I found my skim broke out with a red rash.  I actually recieved two jars because the company had taken the first effort without telling me.  I was charged almost $90 for each jar.

I called to cancel which was confirmed.

A month later, I found my card had been charged a third time for over $90.  I refused the new package that came and returned it to the company address.

I had to cancel my card to prevent future charges.

I called the company number 866-461-9877 to confirm my cancellation.  I was told that I had two accounts and had only originally cancelled one. I had refused the new package that just came and demanded the $90+ charge be refunded.  They said I could not get a refund without an authorization number.

As a consolation offer, I was told I could have 15% of my $92+ charge back.

 

I told the rep that I was reporting the "company" to the BBB.

 

As a matter of note, the charges come out of Great Britain and Miami.



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