James MK
La Jolla,#2Consumer Comment
Fri, November 25, 2011
If your talks with the dealership were as confusing as your post here is I'm not surprised they processed your loan application themselves, how could they guess what your intentions were with regards to financing the vehicle you had ordered? At a dealership you *must* have them put everything down in writing, and then *read* the documents to make sure everything is clear. As for running your credit, if they thought you had requested them to find you a deal they would have started with the lowest possible interest rate and work their way up until you get approved. This always has a negative impact on one's credit rating but it's for the short term as it goes back up every time you make a payment.
Also you said you researched this model... then surely you were aware that the Nitro does not and will never be equipped with the Pentastar engine. This engine already equips the Chrysler/Dodge/Jeep minivans and SUV's that were slated to get it beginning with the 2011 model-year, except the Jeep Wrangler, which is receiving it for the 2012 model-year. The Nitro won't get it in 2012 because there won't be a 2012 Nitro, it's being discontinued because it competes with other Chrysler products, namely the Jeep Liberty which is basically the same vehicle. It is hard for me to believe that a Dodge salesman did not know these details... are you sure that's what he told you?
As for the UConnect well I drive a Ford so I am not familiar with it, but I'm very familiar with supposedly cutting-edge electronic stuff that does not work. Did I mention I drive a Ford?