- Report: #1427757
Complaint Review: Charity Buzz - Internet
Reported By:
Monica -
New York, New York, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Charity Buzz
Internet, United States
Web:
Charitybuzz.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Charity Buzz Won an auction, paid for it, and then it somehow became a "charitable contribution" to because the person offering the auction couldn't provide the item Internet
Won an auction at the end of 2015 that was to be redeemed during the 2016-2017 football season. When I tried to redeem it, I could not reach the contact I was given and all emails continuously bounced back. Charity buzz reached out to them and said they would try to get in touch with the contact. When they did, the contact told me they had moved jobs and could no longer provide the service I PAID for and thanked me for my donation. If I wanted to make a donation for $2k+, I would have made it to an organization that I cared about personally. Charity Buzz then never responded to any of my complaints or emails regarding this issue. STAY far far away!
1 Updates & Rebuttals
AnAuctioneer
USA,United States
File a Complaint
#2Consumer Suggestion
Thu, February 08, 2018
It is the auctioneers responsibility to deliver to you an item won via the bidding process.
You may have a problem in that "Charity Auctions" are not required to be licensed in many states. A quick look at their website under "About" does not list an auctioneer or gallery/firm license number.
New York requires auctioneers to be licensed and have a recovery fund that could reimburse you: http://www1.nyc.gov/nyc-resources/service/2790/auction-complaint
They appear to have a large staff also. It's quite possible that they actually make money for their company under the guise of "Charity Auctions." It's very common and highly unethical.
I suggest you file your complaint and include any back up documents you have.
Good Luck. Beware of charity auctions in the future... if you don't see an auctioneer license number, they are not actual auctioneers and have no regulations whatsoever.
