R
Springfield,#2UPDATE Employee
Sun, October 16, 2005
ok, first of all, if you made a payment online, how could WE mess it up? i would guess that either you mistyped the account # in, or put in a credit card # or your debit card #, INSTEAD of your checking account #, that would be why your credit union states they never received the payment. Next, we don't give payoff amounts. if you were to call and ask how much you owe, we would tell you what your balance is of THAT DAY. Which leads to why you got another finance charge. your account is accruing interest DAILY until we receive your final payment of all the money you owe us. the reason your interest rate jumped up, was 1) a returned payment 2) a late payment, which are both defaults on the account, so it probably jumped to the DEFAULT interest rate.