I had a couple of years ago transferred about $15,000 to chase as a balance transfer for an offer of 3.99% for the life of the loan. I have two payment methods setup to avoid ever being late. I never use the card for purchases as they accumulate full interest you pay off balance transfers.
Received a notice in my November 28 statement that a $10 a month fee would be applied starting Jan 1 and the minimum payment will go from 2% of outstanding balance to 5%.
Called chase, and I have no option of closing card and declining change in terms. I can close the card but they will still charge the fee. I can avoid the fee, by "accepting" a 7.99% interest rate on the loan.
It appears that many people with large balances and low "for the life of the loan" rates are getting similar notices.
It was a good deal, but chase should hold their terms. I refinanced the house last year and decided against paying off chase as 3.99% was lower than my 15 year fixed.
Prior to this incident I would have given chase a pretty good review since I've had the card since the mid 90's.