- Report: #164191
Complaint Review: Chase/Bank One - Baton Rouge Louisiana
-
Author Confirmed
Why?
Chase/Bank One
P.O. Box 260180 Baton Rouge, 70826-0180 Louisiana, U.S.A.
Phone:
877-226-5663
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Chase, Bank One ripoff, took money out of acct. from cancelled debit card, check with some else's name on it!! Baton Rouge Louisiana
In May, 2005, My ex-husband tried to pay off his credit card. The Credit card company messed up and put his name on the top of one of my checks and did a an electronic payment for $810. My bank accepted the check and immediately took the money from my account.
Needless to say, I didn't have close to that in there, so the insufficient fund fees started adding up. It took almost 2 weeks to get that money back when it clearly never should've been taken out! I couldn't even put gas in my car to go to the bank to fill out the paper work.
Then, Nov. 2 I see that US Weekly took $60 out...I have NEVER read that magazine. I called the bank and we (together) called the Magazine company. I found out that the transaction was a renewal from a year ago to an address that I have Never lived at. It was done on a debit card that was eaten up by a Bank one ATM machine a year and half ago. I cancelled that card and was issued a new one the same day...new numbers. I asked the girl on the phone how thay could accept it when the card wasn't even valid. Again...I have to wait for the paper work and fill it out before anything can ber done. More than one magazine was ordered, and the charges are still going thru!
I don't understand how they can do that after talking to the magazine company...we together verified that it wasn't me, my address, or my account. I was later told that the other card hadn't been cancelled until the day I called to complain. Oh!! And, of course, the overdraft fees are adding up!!
I WILL be changing banks as soon as this is cleared up... I had to cancel a much needed surgery because of this and think that this bank should be put out of business.
Shelly
******, Illinois
U.S.A.
Needless to say, I didn't have close to that in there, so the insufficient fund fees started adding up. It took almost 2 weeks to get that money back when it clearly never should've been taken out! I couldn't even put gas in my car to go to the bank to fill out the paper work.
Then, Nov. 2 I see that US Weekly took $60 out...I have NEVER read that magazine. I called the bank and we (together) called the Magazine company. I found out that the transaction was a renewal from a year ago to an address that I have Never lived at. It was done on a debit card that was eaten up by a Bank one ATM machine a year and half ago. I cancelled that card and was issued a new one the same day...new numbers. I asked the girl on the phone how thay could accept it when the card wasn't even valid. Again...I have to wait for the paper work and fill it out before anything can ber done. More than one magazine was ordered, and the charges are still going thru!
I don't understand how they can do that after talking to the magazine company...we together verified that it wasn't me, my address, or my account. I was later told that the other card hadn't been cancelled until the day I called to complain. Oh!! And, of course, the overdraft fees are adding up!!
I WILL be changing banks as soon as this is cleared up... I had to cancel a much needed surgery because of this and think that this bank should be put out of business.
Shelly
******, Illinois
U.S.A.
