- Report: #748870
Complaint Review: ChatandVision - Internet
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ChatandVision
Internet, United States of America
Phone:
Web:
www.chatandvision.com/
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ChatandVision Ana/Mike in support. Did not deliver what was promised - impossible communication, got cheated Internet
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I bought an Asus SV1T Skype video phone from this company. On the first page on the internet listing its says "Portable, with rechargeable battery" and under the headline "In the box" it was saying "Lithium battery".
When the phone arrived there was no battery found. I noted to them it was missing, but in return the sales support Ana wrote back that the battery was an accessories and not included. However I did make a pdf print of the internet listing, send it to Ana / support saying it is featured to be portable with rechargeable battery and no where - even under the "accessories listing" a battery is mention to be extra. You can't even order a battery from the website!!!
Long story short - I asked their support about 10 times to get my battery and even with physical evidence evidence in my hand, the support department totally ignored my mails and the fact that the battery was to be included. I asked to speak with a superior several times but got ignored each and every time. They kept saying "no battery included".
To make case worse - a few days later Chat and Vision removed the saying "Lithium battery" in the "In the box". Thats is called cheating!
I do have all screen dumps available from several sites, UK, HK, Thailand Denmark etc - no matter what these people just total ignore you. You do not deal with intelligent life here, so I warn you all to stay away. I got cheated and they just didn't give a d**n once the money was paid. Even to correct the listing following is pure cheating and as such I can only recommend to stay far far far away from these liars.
Long story short - I asked their support about 10 times to get my battery and even with physical evidence evidence in my hand, the support department totally ignored my mails and the fact that the battery was to be included. I asked to speak with a superior several times but got ignored each and every time. They kept saying "no battery included".
To make case worse - a few days later Chat and Vision removed the saying "Lithium battery" in the "In the box". Thats is called cheating!
I do have all screen dumps available from several sites, UK, HK, Thailand Denmark etc - no matter what these people just total ignore you. You do not deal with intelligent life here, so I warn you all to stay away. I got cheated and they just didn't give a d**n once the money was paid. Even to correct the listing following is pure cheating and as such I can only recommend to stay far far far away from these liars.
