THE WORST COMPANY AND CUSTOMER SERVICE EVER. DO NOT ORDER FROM THIS COMPANY, THEY WILL SEND YOU A BAIT AND SWITCH PRODUCT AND THEN DEMAND YOU RETURN THAT ITEM AT YOUR COST TO CHINA BEFORE THEY WILL SEND THE PRODUCT THAT YOU HAVE ALREADY FULLY PAID FOR!
I ordered the Largest Magnahook Fishing Magnet×1After that was not delivered, instead I got the tiny magnet shown in the pictures.
6 months of arguing and emails back and forth this was there answer....what a BS Email trail......
TitanAM.com
Aug 11, 2020, 7:31 AM GMT+8
This is a follow-up to your previous request #3227810 "Order Status please ORDER 2..."
I have still NOT received my Magna Hook with pick up strength of 364 lbs, as described below and the tracking Number is no longer active
Jul 27, 2020, 4:22 AM GMT+8
afflatusmall
ORDER 200628020315377
Thank you for your purchase!
Hi Keith, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order (https://www.afflatusmall.com/orders/EqyOqzoAxsMQ32vP7gMWnw)
or View our store (https://www.afflatusmall.com?source=email)
Dear TitanAM.com,
Thank you for your patience.
After checking carefully, we found that we did send you a wrong product. Please kindly accept our sincere apology. Therefore, in order to show our sincere apology, we reported to our manager specifically on this issue and would like to offer a discount of 30% off for the wrong product (13.82 USD) as the compensation and you can keep the product. Is that acceptable for you?
Tina;
I did receive a package but I thought this tiny magnet was a free gift, please see picture of this ridiculous magnet. Obviously it was incorrectly sent, my order was for the BIGGEST Magna Hook (not the smallest) see pictures attached. I have still NOT received my Magna Hook with pick up strength of 364 lbs, as described below and the tracking Number is no longer active.
Please send the one I ordered AND PAID FOR !!!!!
Keith
Attachment(s)
20200814_075852_resized_1.jpg
20200814_075844_resized_1.jpg
20200814_075809_resized_1.jpg
20200814_075800_resized.jpg
20200814_075755_resized_1.jpg
Still unresolved, basically told me to pound sand !