Jon
Nashville,#2UPDATE Employee
Thu, June 23, 2005
Okay, first off if you booked your dates wrong that is unfortunate, but you did act as your own booking agent. Cheaptickets simply provided the website for you to do that. Second who did you book with Lodging.com or cheaptickets.com, because they aren't the same. Third, sorry to bust your bubble, but cheaptickets doesn't get a single cent from your hotel reservation. Also, cheaptickets doesn't make any money off your car reservations either. At the end of the year each hotel/car chain gives a flat rate check to us for helping them sell their rooms. Rates for hotel rooms, cars and 99.9% of airline tickets come from the vendor not cheaptickets. We simply provide you with single image inventory so you don't have to pick up the phone or go to every companies website to find the best deal. Fourth, If you had read the "terms and conditions," like you had checked the box that you did (because you can't book your reservation if you don't,) you would have understood that your cancellation is subject to the hotels cancellation policy. If you had a question as to what that would be, you should have called the hotel as it's THEIR POLICY. If you can't even recheck your own itinerary before you click the "purchase and continue" button, that really is your problem. Hey how about every time you book something wrong, the vendor refunds your money. Re-books your new "correct" reservation. Re-lists the item on there website and in their system. Then tries to get some one else to fill the space. Tell the other person who tried to book at the same time your reservation went through "well, ma'am the person who snatched that last room available at that rate has released it would you still like it" Then pay the person who has to do this nothing. Because, well they should have to get paid to do anything, when you mess up. PS-WRITE isn't the same as right! "After booking it I immediately noticed that I booked the write date "
Jon
Nashville,#3UPDATE Employee
Thu, June 23, 2005
Okay, first off if you booked your dates wrong that is unfortunate, but you did act as your own booking agent. Cheaptickets simply provided the website for you to do that. Second who did you book with Lodging.com or cheaptickets.com, because they aren't the same. Third, sorry to bust your bubble, but cheaptickets doesn't get a single cent from your hotel reservation. Also, cheaptickets doesn't make any money off your car reservations either. At the end of the year each hotel/car chain gives a flat rate check to us for helping them sell their rooms. Rates for hotel rooms, cars and 99.9% of airline tickets come from the vendor not cheaptickets. We simply provide you with single image inventory so you don't have to pick up the phone or go to every companies website to find the best deal. Fourth, If you had read the "terms and conditions," like you had checked the box that you did (because you can't book your reservation if you don't,) you would have understood that your cancellation is subject to the hotels cancellation policy. If you had a question as to what that would be, you should have called the hotel as it's THEIR POLICY. If you can't even recheck your own itinerary before you click the "purchase and continue" button, that really is your problem. Hey how about every time you book something wrong, the vendor refunds your money. Re-books your new "correct" reservation. Re-lists the item on there website and in their system. Then tries to get some one else to fill the space. Tell the other person who tried to book at the same time your reservation went through "well, ma'am the person who snatched that last room available at that rate has released it would you still like it" Then pay the person who has to do this nothing. Because, well they should have to get paid to do anything, when you mess up. PS-WRITE isn't the same as right! "After booking it I immediately noticed that I booked the write date "
Jon
Nashville,#4UPDATE Employee
Thu, June 23, 2005
Okay, first off if you booked your dates wrong that is unfortunate, but you did act as your own booking agent. Cheaptickets simply provided the website for you to do that. Second who did you book with Lodging.com or cheaptickets.com, because they aren't the same. Third, sorry to bust your bubble, but cheaptickets doesn't get a single cent from your hotel reservation. Also, cheaptickets doesn't make any money off your car reservations either. At the end of the year each hotel/car chain gives a flat rate check to us for helping them sell their rooms. Rates for hotel rooms, cars and 99.9% of airline tickets come from the vendor not cheaptickets. We simply provide you with single image inventory so you don't have to pick up the phone or go to every companies website to find the best deal. Fourth, If you had read the "terms and conditions," like you had checked the box that you did (because you can't book your reservation if you don't,) you would have understood that your cancellation is subject to the hotels cancellation policy. If you had a question as to what that would be, you should have called the hotel as it's THEIR POLICY. If you can't even recheck your own itinerary before you click the "purchase and continue" button, that really is your problem. Hey how about every time you book something wrong, the vendor refunds your money. Re-books your new "correct" reservation. Re-lists the item on there website and in their system. Then tries to get some one else to fill the space. Tell the other person who tried to book at the same time your reservation went through "well, ma'am the person who snatched that last room available at that rate has released it would you still like it" Then pay the person who has to do this nothing. Because, well they should have to get paid to do anything, when you mess up. PS-WRITE isn't the same as right! "After booking it I immediately noticed that I booked the write date "