- Report: #1113336
Complaint Review: Cheaptickets.com - Select State/Province
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Cheaptickets.com I cancelled my two flights and they told me I have one year to rebook. When I called back 6 months later, they told me both ticket value has been forfeited
I cancelled my two flights and they told me I have one year to rebook. When I called back 6 months later, they told me both ticket value has been forfeited. They refused to admit that their agents had advised me the wrong action. Even when I was talking to the supervisor- Chloe, she told me there's nothing they can do, not even a place where I can file a complaint for the mistreatment.
1 Updates & Rebuttals
Custrelsgal
Chicago,Illinois,
CheapTickets
#2UPDATE Employee
Tue, April 15, 2014
Hi Unhappy,
My name is Lynne; I’m a member of the CheapTickets Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at [email protected] and provide your CheapTickets Confirmation#, so that I can investigate further.
Thank you for reaching out. I look forward to receiving your info.
Kind Regards,
Lynne
CheapTickets Customer Relations
Chicago, IL
