monkeyboyrob
arlington,#2Consumer Comment
Wed, July 21, 2010
i am sorry to hear that people have had trouble with e-bay orders from chessler. online commerce can be a most frustrating matter, especially when one feels ignored after a dissatisfying transaction. i wish, however, to present the contrary experience:
Rebecca acorn
Golden,#3Author of original report
Mon, December 22, 2008
Below are actual comments from his customers on E-Bay. As we all know, the very system of E Bay is set up so that both parties involved give the other person a rating that makes them sound like they are the best thing since sliced bread. Every once in a while, a customer is honest. Below are what the HONEST and ACTUAL customers wrote about him. Don't ask any questions. You get abusive and threatening emails back. Dreadful.. Buyer: 4349john ( 228) Aug-03-08 09:23 Poor communication. Told me to drop dead! Buyer: patrick5378hockey ( 12) Mar-22-08 22:18 This seller doesn't like to own up and help their customers if problems arrise. Buyer: patrick5378hockey ( 12) Mar-22-08 22:16 Not happy! Took 9 days to mail from date of purchase, than mailed media mail Buyer: jwd0419 ( 370) Jun-27-08 09:30 Ordered on June 8th; shipped on June 14th and in my hands on June 23. Buyer: georgiabats ( 32) Jun-24-08 18:34 Double charged for shipping when only one was necessary. Buyer: patrick5378hockey ( 12) Mar-16-08 04:26 Magazine not signed as described. Seller offered refund but that's not the point Buyer: otis4x5 ( 122) Mar-10-08 19:23 Paid on 12/23/07 Did not receive until Jan 23rd! !!Buyers Beware! Buyer: sherry_mm ( 1595) Jan-23-08 16:29 I have never received this video or that it has been shipped and it has been a m Buyer: sadak41 ( 42) Jan-17-08 17:41 The proof is right there. Stay away from Chessler Books. Rebecca A.
Rebecca acorn
Golden,#4Author of original report
Mon, December 22, 2008
Avoid Chessler Books. Continually they treat customers poorly.
Chessler Books
Evergreen,#5REBUTTAL Owner of company
Mon, December 22, 2008
This person says that after being treated rudely she "left". This is impossible. We do not have a store that is open to the public, and have no customers visiting our premises. I do not recall an incident of this type, and I think this is a false report, perhaps prompted by and in collusion with the previous report by another alleged complaint just a few days ago. She does not claim to have actually purchased anything, so even if what she says has some truth to it, being talked to in a way she did not like, she was not "ripped off" by her own admission.