Complaint Review: Chiropractic Works - Hudson New Hampshire

Hi again -- I am the one who filed this report -- I forgot to mention that this "doctor's" rebuttal was also full of lies -- I NEVER had a problem with my payments -- I was paying via CREDIT CARD and the $200 plus per month payments were automatically deducted every month. It was not until I went to them saying I could no longer afford it (but had not missed ONE payment) taht they said they'd work with me, then this "doctor" has the gall to question my personal financial situation and actually asks me if I can "cut back" anywhere else -- so he of course can still get HIS money (for doing nothing)- it was HE that was rude, I never once was. Also he had his secretary (who was never involved nor witness to our conversations and no longer works there) write me a letter in return to a complaint I filed with the BBB. Once again, it just shows the maturity level being dealt with here. His "rebuttal" says it all, hmm?!?!!! hahahahaha! Also, I thought you actually had to go to school for at least 8-10 years to be called a doctor? How can someone who gets his education out of a strip mall actually put that title in front of their name? Someone who wants to rip people off, clearly. It's people like THIS that give chiropractors the "quack" and bad reputations they now have.

I am the one who originally filed this report. Firstly, thank you to Jason from San Diego -- this "doctor" who owns Chiropractic Works' response only makes him look more the fool and just proves why his company is on this site to begin with. It also shows the mentality yo u're dealing with -- and this from someone who tries so hard to come across so honest. REAL mature, "Dr.B." Funny how some people can be called "doctors" when they are anything BUT. By the way, I hear his office in Hudson NH is now CLOSED and he's supposedly moved to MA...so anyone out in that area...BEWARE and do not go to this place unless you want to be scammed out of thousands of dollars like I was.

Are you really the DC at that place? This happened a while ago and I am surprised that you responded now and not sooner. Calling her names is not the way to do it. I just looked at your website, by the way...biophysics, nice! Anyways, if you really are Dr.Ruocco, you should have handeled that a little more appropriately.

Listen my ignorant little brained girl from Litchfield, you entered into a contract which stated I would be providing $5,000.00 worth of care and you would pay less than half of my fees to help your nervous system and vertebral column. You actually ran into some trouble with the payments and I worked with you the first time. The second time you were rude and I had enough of that from people like you. So as I stated in the title...

Stephanie, I am truly sorry for your experience. As a chiropractor, I can assure you that this is not the norm. There are several things you can do: 1) report them to the state chiropractic board where you live 2) report them to the department of insurance fraud in your state. In some states, a plan like that is considered selling insurance without a license. 3) report them to the better business bureau 4) contact the chiropractor's office and inform them of your decision to do this. Also, let them know that you plan to take them to small claims court and sue them for damages if they report this unpaid amount to a credit reporting agency. Your grounds being that they did not fulfill their end of the contract. Especially if they promised you results. No health care can promise a result. Nothing works 100% of the time. Go online and search "new hampshire chiropractic board", and also american chiropractic association. You can file a complaint with them. Here is one area where you may have a problem: On average, a patient is billed between $40 and $100 per visit accross the US. Therefore, if you received at least 50 adjustments over to 8 month period, you may have just paid what you owed "on installment." Find out what their cash price for one visit is, and then divide the amount you paid by your number of visits. Then you will know where you stand. If you had more than 50 visits, you may technically owe the money. However, if you had less, you have an argument that THEY owe you money. If you have questions, feel free to contact me!

Stephanie, I am truly sorry for your experience. As a chiropractor, I can assure you that this is not the norm. There are several things you can do: 1) report them to the state chiropractic board where you live 2) report them to the department of insurance fraud in your state. In some states, a plan like that is considered selling insurance without a license. 3) report them to the better business bureau 4) contact the chiropractor's office and inform them of your decision to do this. Also, let them know that you plan to take them to small claims court and sue them for damages if they report this unpaid amount to a credit reporting agency. Your grounds being that they did not fulfill their end of the contract. Especially if they promised you results. No health care can promise a result. Nothing works 100% of the time. Go online and search "new hampshire chiropractic board", and also american chiropractic association. You can file a complaint with them. Here is one area where you may have a problem: On average, a patient is billed between $40 and $100 per visit accross the US. Therefore, if you received at least 50 adjustments over to 8 month period, you may have just paid what you owed "on installment." Find out what their cash price for one visit is, and then divide the amount you paid by your number of visits. Then you will know where you stand. If you had more than 50 visits, you may technically owe the money. However, if you had less, you have an argument that THEY owe you money. If you have questions, feel free to contact me!

Stephanie, I am truly sorry for your experience. As a chiropractor, I can assure you that this is not the norm. There are several things you can do: 1) report them to the state chiropractic board where you live 2) report them to the department of insurance fraud in your state. In some states, a plan like that is considered selling insurance without a license. 3) report them to the better business bureau 4) contact the chiropractor's office and inform them of your decision to do this. Also, let them know that you plan to take them to small claims court and sue them for damages if they report this unpaid amount to a credit reporting agency. Your grounds being that they did not fulfill their end of the contract. Especially if they promised you results. No health care can promise a result. Nothing works 100% of the time. Go online and search "new hampshire chiropractic board", and also american chiropractic association. You can file a complaint with them. Here is one area where you may have a problem: On average, a patient is billed between $40 and $100 per visit accross the US. Therefore, if you received at least 50 adjustments over to 8 month period, you may have just paid what you owed "on installment." Find out what their cash price for one visit is, and then divide the amount you paid by your number of visits. Then you will know where you stand. If you had more than 50 visits, you may technically owe the money. However, if you had less, you have an argument that THEY owe you money. If you have questions, feel free to contact me!

Stephanie, I am truly sorry for your experience. As a chiropractor, I can assure you that this is not the norm. There are several things you can do: 1) report them to the state chiropractic board where you live 2) report them to the department of insurance fraud in your state. In some states, a plan like that is considered selling insurance without a license. 3) report them to the better business bureau 4) contact the chiropractor's office and inform them of your decision to do this. Also, let them know that you plan to take them to small claims court and sue them for damages if they report this unpaid amount to a credit reporting agency. Your grounds being that they did not fulfill their end of the contract. Especially if they promised you results. No health care can promise a result. Nothing works 100% of the time. Go online and search "new hampshire chiropractic board", and also american chiropractic association. You can file a complaint with them. Here is one area where you may have a problem: On average, a patient is billed between $40 and $100 per visit accross the US. Therefore, if you received at least 50 adjustments over to 8 month period, you may have just paid what you owed "on installment." Find out what their cash price for one visit is, and then divide the amount you paid by your number of visits. Then you will know where you stand. If you had more than 50 visits, you may technically owe the money. However, if you had less, you have an argument that THEY owe you money. If you have questions, feel free to contact me!