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  • Report:  #1076391

Complaint Review: Choice Home Warranty - Clermont Select State/Province

Reported By:
Alicia - Clermont, Florida,
Submitted:
Updated:

Choice Home Warranty
1090 King Georges Post Rd. Edison, NJ 08837 Clermont, 34711 Select State/Province, USA
Phone:
800-531-5403
Web:
www.choicehomewarranty.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I had this warranty for over two months when my AC unit went down. The contract specifically stated that normal wear and tear are covered. The company sent out the technician to advise that the pump went out and was leaking and that this was due to normal wear and tear. The technician called it in and the company stated that they wouldn't cover it due to this possibly being a pre-existing condition because the AC unit can leak and still produce air simultaneously. This is an obvious loop hole that they are just pushing on people. The contract specifically states the following: 4. AIR CONDITIONING/COOLER NOTE: Not exceeding 5 (five) ton capacity and designed for residential use. INCLUDED: Ducted electric central air conditioning, ducted electric wall air conditioning. All components and parts, for units below 13 SEER and when We are unable to facilitate repair/replacement of failed covered equipment at the current SEER rating, repair/replacement will be performed with 13 SEER equipment and/or 7.7 HSPF or higher compliant. Alex Rubino does not care about the fact that this is not a service. This is a rip off DO NOT trust them.. they are theives and are just taking your money and NOT fixing or reparing anything according to their contract...



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