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  • Report:  #1075367

Complaint Review: Choice Homes Warranty - AMERICUS Georgia

Reported By:
Mary L, Banks - Americus, Georgia,
Submitted:
Updated:

Choice Homes Warranty
510 Thonall St.Ste. 370 Edison, NJ 08837 AMERICUS, 31709 Georgia, USA
Phone:
1-888-531-5403
Web:
www.choicehomewarranty.com
Tell us has your experience with this business or person been good? What's this?

I am within terms of my contract and Choice Home Warranty have failed to resolve my air condition issues. I recently made a claim with Choice Home Warranty concerning my AC unit, and when the technician came out his findings where compressor locked up needs new compressor. The the tech. called CHW and before he was out of the driveway I was receiving an email stating to notify CHW concerning my recent claim . I did so and the male customer representative told me my claim had been denied. I asked why and he said there is some HARD START placed on the unit. This 5 ton unit was manufactured by Goodman in 2006. In reality CHW is a SCAM and have decieved thier customers because they are nothing but a referral business who MIGHT  cover a simple household problem but have no intention of covering anything major.

 

 



1 Updates & Rebuttals

Tyg

Pahrump,
Nevada,
Warrenties....

#2General Comment

Tue, August 13, 2013

 Ok, you do realize that not all warrenties cover EVERYTHING that can and will go wrong. I see it all the time with cellphones. Your claim was denied. And they gave you a solid reason. Now you need to dispute that reason. As I remember the consumer ONLY has thier thermostat in order to access any roof top unit. If there was HARD START issues, it wouldnt be on you the consumer. Not unless you either paid someone to work on it or went up yourself and fiddled with it. If neither of those staements are true, then you need to dispute thier ruling. THIS IS YOUR RIGHT!!!! Every state has a insurance regulatory agency. If they continue to give you the run around go to that agency. ACTUALLY GO TO IT IF YOU CAN. File your complaint IN PERSON!!! You will see a much faster turn around then just emailing or calling.

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