- Report: #1353508
Complaint Review: Chris Murphy - Florida
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Chris Murphy
Florida, USA
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Chris Murphy Ripoff Security Salesman Pensacola FL
Chris Murphy called me and told me that he was the person who installed my original alarm system in my home. He asked if I would be willing to leave the security company that I was currently being monitored by and allow him to sign me with the new security company that he was working for, Guardian. He said that he was a local guy and he wanted to continue to service his local customers. He quoted me at a rate that was only slightly higher than what I was currently paying. There would be no install fee for the upgraded security system and I would receive two key fobs for the system. The property that was being monitored is a rental property and I do not live in the city where it is. All the paperwork was sent to me electronically for me to sign.
The first set of papers that were emailed to me had a different rate than what Chris quoted me. The person from Guardian contacted me and I explain to her what the issue was with the rate. She then contacted Chris. Chris explained that I needed to sign the paperwork but that since he was local he could make adjustments with the rate. Once the system was installed the tenant informed me that she was not given any key fobs. I contacted Chris and told him they were no key fobes, he said that he would make sure the key fobes were mailed out right away. They never arrived. My monthly rate also turned out to be twice the amount I was paying with my previous company. The quoted rate that I received from Chris Murphy was never valid. I have not been able to contact Chris Murphy and Guardian security says that he no longer works for the company. Total con artist.
