- Report: #1072094
Complaint Review: Chris Terrill Chief Executive Officer HomeAdvisor Inc. 14023 Denver West Pkwy. Bldg. 64 Golden CO 80401-3253 - Golden Colorado
Reported By:
Anonymous -
Philadelphia, Pennsylvania,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Chris Terrill Chief Executive Officer HomeAdvisor Inc. 14023 Denver West Pkwy. Bldg. 64 Golden CO 80401-3253
14023 Denver West Pkwy.,Bldg. 64 Golden, 80401-3253 Colorado, USA
Phone:
800-266-8722 or 877-800-3
Web:
N/A
Categories:
Business Rating:
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Chris Terrill, Chief Executive Officer, HomeAdvisor, Inc., 14023 Denver West Pkwy., Bldg. 64, Golden, CO 80401-3253 HomeAdvisor misrepresented its services when it baited me to use to so-called trusted & prescreened contractors with the assurance that, if for any I reason I am not satisfied, HomeAdvisor would refund my monies--promptly, with no questions asked. HomeAdvisor failed to refund $230 to me though it promised to do so under its service guarantee. Golden Colorado
On 5/7/2013, I wrote Chris Terrill about bad experiences with HomeAdvisor's recommended prescreened, trusted contractors as well as getting HomeAdvisor to stand behind its service guarantee. I have spoken with HomeAdvisor supervisors Molly Russell and Ryan Cadwallader. Both admit that I received bad service or no service from its contractors. Both admit that I qualify to receive $230 refund under its service guarantee. Both admit that I provided HomeAdvisor with verification of payment to its bad contractors. HomeAdvisor admits that I signed its release form. And, although HomeAdvisor has promised to refund to me $230; it has failed to do so after almost three months.
