- Report: #1028018
Complaint Review: chucks cake shoppe - fayetteville Arkansas
Reported By:
RICK36 -
fayetteville, Arkansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
chucks cake shoppe
407 N College Ave fayetteville, 72703 Arkansas, United States of America
Phone:
(479) 442-2253
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
chucks cake shoppe Worst cake and customer service fayetteville, Arkansas
So disappointed in my daughters cake! It was the driest cake I've ever had in my life. Even a mom choked on first bite! So embarrassing to have 20 plates of uneaten cake I asked for no spray color and I got spray on cake and cupcakes I ordered. Name misspelled and the lady said "another weird name" as she took the cake to back to fix.
I spent 95.00 and felt like it ruined my daughters party. I would not recommend. I have tried to contact owner/mgr. I wrote a private Facebook message (this is how I communicated how I wanted the cake to look like). They read my message four days ago, no reply. I called today and she said their cakes taste different because made from scratch and Ricks Bakery tastes like a box mix.
I said I didn't make the comparison! I think she is used to having to defend her cakes! She said her friend got a cake out of the same batch and called back to say how good it was. This was before I ever told her my name or when I picked it up! I asked name (first name) of mgr/owner and she said they don't share that info?? Really?? A first name? I won't order again and I recommend you don't ruin your special occasion, either.
I spent 95.00 and felt like it ruined my daughters party. I would not recommend. I have tried to contact owner/mgr. I wrote a private Facebook message (this is how I communicated how I wanted the cake to look like). They read my message four days ago, no reply. I called today and she said their cakes taste different because made from scratch and Ricks Bakery tastes like a box mix.
I said I didn't make the comparison! I think she is used to having to defend her cakes! She said her friend got a cake out of the same batch and called back to say how good it was. This was before I ever told her my name or when I picked it up! I asked name (first name) of mgr/owner and she said they don't share that info?? Really?? A first name? I won't order again and I recommend you don't ruin your special occasion, either.
