Josh
DENISON,#2Consumer Comment
Fri, February 05, 2010
Sounds like Cigna is not contracted with anyone in your area, and you will have to use out of network doctors if you are able. The rep that put in a ticket doesn't seem like he is lying to you, he is reaching out to verify if what your getting is correct. I would call back and talk to a manager.
Good Luck!!
geturactstrait
Salem,#3Author of original report
Tue, December 01, 2009
My wife called Gigna to see if she could get anywhere. This was at 1 pm pst. The lady said she would send an updated list to our email. It has been almost 3 hours and no email. Let the bad customer service keep coming. I think reps name was Laurie.