Amethyst
Anytown,#2UPDATE Employee
Sun, September 02, 2007
>> TThat's a lie because we tried not to use the phones and because we knew what they were trying to do. And because they know that I would not renew with them. << I am sorry but I had to laugh at this, how can somebody track your cellphone amongst 60 Million and cheat? Everything is automatic in the system, nothing can be tweeked as far as minutes go. Come on now. Look at your last 3 bills, if you don't have call detail, call them and get it, or go online into your account, you can look at your last 12 bills there, then write down how many rollovers you had that months, and then write down how many peak min you actually used and got deducted each months from your rollover. If you changed your plan during any point in time you will loose rollovers by changing to a lower plan, you keep only 1 time the amount of min of your new plan. Lets say you have a plan with 1000 min, and have 3000 min in rollovers. You decided you don't need 1000 min since you are only making 700 min in calls a months. The next bill will state you have the 700 min plan with 700 min in rollovers from that point forward. I tell each customer, take 10 min each months and really look at your bill and what is happening in your calling habits. In the summer months usually the calling min go up because kids are out of school and are more on the phone, a wedding, a funeral, vacation all effect calling minutes. There are so many options, from Starservices, to online to calling the IVR to get your min to keep track and it tells you right then and there also how many rollover min you have.
Amethyst
Anytown,#3UPDATE Employee
Sun, September 02, 2007
>> TThat's a lie because we tried not to use the phones and because we knew what they were trying to do. And because they know that I would not renew with them. << I am sorry but I had to laugh at this, how can somebody track your cellphone amongst 60 Million and cheat? Everything is automatic in the system, nothing can be tweeked as far as minutes go. Come on now. Look at your last 3 bills, if you don't have call detail, call them and get it, or go online into your account, you can look at your last 12 bills there, then write down how many rollovers you had that months, and then write down how many peak min you actually used and got deducted each months from your rollover. If you changed your plan during any point in time you will loose rollovers by changing to a lower plan, you keep only 1 time the amount of min of your new plan. Lets say you have a plan with 1000 min, and have 3000 min in rollovers. You decided you don't need 1000 min since you are only making 700 min in calls a months. The next bill will state you have the 700 min plan with 700 min in rollovers from that point forward. I tell each customer, take 10 min each months and really look at your bill and what is happening in your calling habits. In the summer months usually the calling min go up because kids are out of school and are more on the phone, a wedding, a funeral, vacation all effect calling minutes. There are so many options, from Starservices, to online to calling the IVR to get your min to keep track and it tells you right then and there also how many rollover min you have.
Amethyst
Anytown,#4UPDATE Employee
Sun, September 02, 2007
>> TThat's a lie because we tried not to use the phones and because we knew what they were trying to do. And because they know that I would not renew with them. << I am sorry but I had to laugh at this, how can somebody track your cellphone amongst 60 Million and cheat? Everything is automatic in the system, nothing can be tweeked as far as minutes go. Come on now. Look at your last 3 bills, if you don't have call detail, call them and get it, or go online into your account, you can look at your last 12 bills there, then write down how many rollovers you had that months, and then write down how many peak min you actually used and got deducted each months from your rollover. If you changed your plan during any point in time you will loose rollovers by changing to a lower plan, you keep only 1 time the amount of min of your new plan. Lets say you have a plan with 1000 min, and have 3000 min in rollovers. You decided you don't need 1000 min since you are only making 700 min in calls a months. The next bill will state you have the 700 min plan with 700 min in rollovers from that point forward. I tell each customer, take 10 min each months and really look at your bill and what is happening in your calling habits. In the summer months usually the calling min go up because kids are out of school and are more on the phone, a wedding, a funeral, vacation all effect calling minutes. There are so many options, from Starservices, to online to calling the IVR to get your min to keep track and it tells you right then and there also how many rollover min you have.