- Report: #148262
Complaint Review: Cingular Wireless - Los Angeles California
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Cingular Wireless
cingular.com Los Angeles, California, U.S.A.
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Cingular Wireless ripoff, dishonest Los Angeles California
I was with AT&T, and Cingular offered me a free phone in order to switch over, w/ a 2-year contract. I took the bait. When I signed up, they offered me a bunch of special features, all of which I turned down. When I got my 1st bill - they had charged me for the services anyway. I had to call & fight them to get the fees taken off my account.
Then I was charged late fees for a bill I had never received.
Also, the lady told me that my account would all be exactly the same, including text messaging. She did not tell me that I would be paying for both messages sent AND messages received! Talk about double billing. I had to get TM disabled on my phone.
Plus my coverage isn't nearly as good as it was w/ AT&T.
There have been other on-going issues with them, and as soon as my contract is up I am switching to someone - anyone - else!
Sue
Gresham, Oregon
U.S.A.
Then I was charged late fees for a bill I had never received.
Also, the lady told me that my account would all be exactly the same, including text messaging. She did not tell me that I would be paying for both messages sent AND messages received! Talk about double billing. I had to get TM disabled on my phone.
Plus my coverage isn't nearly as good as it was w/ AT&T.
There have been other on-going issues with them, and as soon as my contract is up I am switching to someone - anyone - else!
Sue
Gresham, Oregon
U.S.A.
2 Updates & Rebuttals
Sue
Gresham,Oregon,
U.S.A.
I am not a liar
#2Consumer Comment
Sat, July 02, 2005
I didn't have a plan for text messages - I was paying per message. I didn't send very many - mostly I just got them from my roommate - so I didn't want to pay a huge fee per month that I wouldn't use. When I called Cingular to ask about the fees, they told me that if I wasn't on a plan I would have to pay for each text message SENT and RECEIVED. They're the ones who said it, not me. I did have text messaging disabled & this took care of that particular problem.
David
73179,Oklahoma,
U.S.A.
liar!! i hever had to pay for incoming and out going.
#3Consumer Suggestion
Sat, July 02, 2005
I would be paying for both messages sent AND messages received! thats a lie 100% becuase i pay 7.99 a month for 1000 text messages. i hever had to pay for incoming and out going. i do not see how this is? unless you did not have text messaging enabled and then i could see the charges for each one.
