[email protected] is the email address. I must add I see some complaints without much merit such as griping about known return policies BUT much of snibbles are legit as to the operation of this national chain called Circuit City.They are one big fraud from the bottom to the CEO. Hey...buy from Circuit City but don't think your going to get any follow-up if you have a problem !!!!!! The topic of this original post is in relation to the extended service plans ESP,CSP sold to you as 'go to heaven policies'.Do you know of anyone who was not just given excuses if they needed service? http://tonopah.bizland.com/ .