Troy
Shelbyville,#2UPDATE EX-employee responds
Fri, January 11, 2008
This not an unfair practice, it is a common practice, and is getting more and more common. Best Buy, Circuit City, and now even Wal-Mart have restocking fee's on certain items! The fact is, on his receipt it states that full policy on it, it was his choice not to read the return policy before opening the product. Circuit City did not make the product, they just sell it. Chances are high that it was not defective, that model just may suck at voice recognition etc... Once that item is open, circuit city can NOT sell it as new! Period! They generally knock 15% or so off of the price and sell it as an open box item. So if a bunch of people bought GPS's, Cameras, Camcorders, TV's, Computers and returned them just because they do not like it, or do not want it, circuit city would loose TONS of money!
Cc
Richmond,#3Consumer Comment
Tue, January 08, 2008
Digital cameras, camcorders, desktop PCs, notebook PCs, monitors, printers, scanners, projectors, PDAs, mobile video, *GPS* and radar detectors must be returned within 14 days of the sale date, and (except where prohibited by law) are subject to a 15% restocking fee if returned opened or in a non-factory sealed box. The policy is on the back of the receipt, on www.circuitcity.com, and on signs at the store....so that should eliminate having you tall everyone about this "unfair practices" since it is openly publised to the public.