- Report: #508214
Complaint Review: CIS Nationwide - ClickBank - Internet
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Author Confirmed
Why?
CIS Nationwide - ClickBank
www.cisnationwide.com Internet, United States of America
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CIS Nationwide - ClickBank CISNationwide.com Definitely a ripoff, ssn search yielded nothing, but when I used a different website I got several hits. Internet
Why oh why did I not do a search on ripoffreport.com first?? If I did a search here I would have seen what a ripoff this company is. I paid $29.95 for unlimited searches but it does not include unlimited SSN search. I have a balance of $30, and the SSN costs $5/ea. So I can only run 6 of these before I have to pay again. Their so-called unlimited searches are next to useless. Plus the $5 for SSN search is more than the $3.95 I pay at Argus. Oftentimes when I try to run their "free" searches, I get a database error as well. When I ran 1 SSN search, it yielded nothing, on Argus, I had several hits. Searches are not guaranteed, so you still have to pay or it still gets deducted from your balance. Very misleading company, please spread the word on this company. Total waste of money.
1 Updates & Rebuttals
Cis worldwide
Boston,Massachusetts,
U.S.A.
Clarification of Terms and Services
#2UPDATE Employee
Wed, October 14, 2009
Dear Chorobe,
We understand that
in these times it can be extremely difficult to put your trust in an online
company. That is why CIS Nationwide stands behind its product one hundred
percent. We offer twenty four hour access to our customer support team and
often customer emails are responded to within in twelve hours. We encourage any
CIS Nationwide customer with any questions or concerns or issues to contact our
dedicated support team. Were here to help!
I have investigated
your account and it appears that one of our dedicated customer support staff
has already replenished your Direct Searches Balance from the SSN search you
conducted in which no information was received.
I believe you may have
misunderstood the package you have purchased.
Unlimited reports may include: Address history, age, date of birth, marital status, phone number(s), possible relatives and associates, and property records. Your CIS Nationwide balance gets debited for each Direct Search conducted.
You may also refer to our video tutorials at any time for more information.
Please also note that our billing structure is clearly disclosed in our Terms and Agreements. All customers must agree to these Terms and Agreements before proceeding to check out.
I would like to urge any CIS Nationwide customer needing any assistance to please contact customer support via email. We are committed to assisting our customers through any and all issues they may encounter using our services.
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Dear Chorobe,
We understand that
in these times it can be extremely difficult to put your trust in an online
company. That is why CIS Nationwide stands behind its product one hundred
percent. We offer twenty four hour access to our customer support team and
often customer emails are responded to within in twelve hours. We encourage any
CIS Nationwide customer with any questions or concerns or issues to contact our
dedicated support team. Were here to help!
I have investigated
your account and it appears that one of our dedicated customer support staff
has already replenished your Direct Searches Balance from the SSN search you
conducted in which no information was received.
I believe you may have
misunderstood the package you have purchased.
Unlimited reports may include: Address history, age, date of birth, marital status, phone number(s), possible relatives and associates, and property records. Your CIS Nationwide balance gets debited for each Direct Search conducted.
You may also refer to our video tutorials at any time for more information.
Please also note that our billing structure is clearly disclosed in our Terms and Agreements. All customers must agree to these Terms and Agreements before proceeding to check out.
I would like to urge any CIS Nationwide customer needing any assistance to please contact customer support via email. We are committed to assisting our customers through any and all issues they may encounter using our services.
